Q: Blank dashboard
I have bought your Tier 4 package. I have 2 questions.
1. I have created role and assigned permission for a user. I follow your step by step guide on Youtube. But when I sign in with the user account, I only see 2 modules, Dashboard and Settings. The other module is not displaying in the dashboard. Why is that?
2. Another thing is the announcement bar is appearing in user account? Why is that? This defeats the purpose of whitelabel.
istiakahmad
Apr 12, 2025A: Hi, Thanks for your questions.
1. Kindly follow this video for if you are trying to setup a partner workspace.
How to setup partner workspace: https://youtu.be/Tbdc2SK6aTE
2. The announcement bar only appears within Your Main admin/Internal workspace as these type of workspace is meant for your own use.
If you still face issues, kindly let me know anytime or alternatively contact via live support for more assistance. Thank you!