A: Hello there!

Workspaces are basically entirely unique and separate sub-accounts that you can create for any purpose. For an agency the workspaces could be client accounts that you service or they manage. Workspaces can also be separate teams, business units, brands, etc. Here's some more info that might be helpful too: https://help.leadfwd.com/hc/en-us/articles/33214068706067-Workspaces

Yes with our Pro plan, which starts at Tier 3, you would have team management and can invite your team. You wouldn't need agency or workspaces to have your team on the platform with their own login access and roles.