Q: Hi, Is another tier coming (with higher limits for agencies)?
Looks good and interested in buying with higher limits. Thanks.
Milad_LouiseBot
Sep 18, 2024A: Hi salpro š,
At the moment, we donāt have a specific tier with unlimited usage, but we do offer solutions tailored for agencies. What I suggest is to start using our service, and once you approach the conversation limitāwhether itās around 1000 conversations out of the 1500 (for AI-based chatbots)āsimply reach out to our support team via the dashboard. Weāll seamlessly upgrade you to our agency offer, as we do for many of our clients.
For your information, non-AI chatbots and videobots are already unlimited š¤© with our Tier 3 plan. This is a common practice for us, and weāre very experienced in working with agencies, so the transition will be smooth and frictionless. Rest assured, we have a dedicated plan that fits agency needs perfectly. š
Feel free to reach out if you have any further questions!
Hi, Non-AI chatbots and videobots are not unlimited in Tier 3. It is only 50 text chatbots (live)
50 pop-up video chatbots (live). We need higher limits only for Non-AI chatbots like text and pop-up video chatbots. More than 50 clients. Thanks.
Oh, apologies for the misunderstanding. The usage is unlimited, but you can have up to 50 text chatbots and 50 pop-up video chatbots, each on 50 different domains if you want.
For higher limits, you would need to switch to our Agency offer š. As mentioned earlier, this can be done easily and without friction by following the steps I provided.