Q: Is there a way to access a report with a collection of users' responses to bot conversations?
Milad_LouiseBot
Sep 17, 2024A: Hi Pete š,
To comply with GDPR, we do not store any conversations or logs from our clients. However, once a week, we send an example of a conversation chosen at random via email, allowing you to ensure the quality of the chatbotās responses.
We are currently working on a feature that will allow access to conversation samples while ensuring maximum transparency with end users. We understand that some conversations may be sensitive, so only anonymized information without any private data will be available. Of course, leads are not included in this anonymization process.
The development of such a feature takes extra time due to the sensitive nature of the data, and we are committed to delivering a secure and flawless solution.
See you soon š