3.3
Taco ratings
Customers appreciate ManyContacts for its efficient WhatsApp message management, seamless integration with WhatsApp Business, and the helpful support chat. While some users have reported minor glitches and limited chatbot functionality, the overall sentiment is positive. With a 60-day money-back guarantee, it's worth giving ManyContacts a try for those seeking effective WhatsApp message management.
AI-powered summary of customer reviews
Verified purchaser
Recommended for those who are used to managing leads in sales funnels
Highly recommended for those who are used to managing leads in sales funnels, for example, with Pipedrive solutions. We implemented it today and the value it brings us in terms of time savings and management simplification is significant. We have put everything in order by creating 4 funnels according to the business area.
The integration with WhatsApp Business has been immediate, without problems. And the widget for the web is very useful, by default it asks for name, phone, message and adds the web as a hidden field.
On the other hand, I would like to thank you for the attention you have given me from your support chat, I have asked dozens of questions and you have answered all of them in minutes.
Very satisfied, I am already recommending it to contacts.
JaimeMC
Jan 27, 2025Thank you so much for your thoughtful and detailed review! We're thrilled to hear how smoothly the implementation went for you and how much time it’s already saving you. It’s amazing that you’ve set up 4 funnels tailored to your business areas—that’s the kind of organization we love to see our users achieving!
We’re also glad the WhatsApp Business integration and the web widget have been...
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Verified purchaser
one of the best deals on appsumo
I did try the Whatsapp API using manycontacts, it's working like magic.
I think the chatbot is a very good feature, too, but we need to improve it. We should be able to attach documents/images using the chatbot.
Also, the API should allow us to send some offers, and attach documents....
For the money paid, it's one of the best deals.
JaimeMC
Jan 20, 2025Thank you Abdelkhalek for taking the time to share your feedback and for your kind words! We're thrilled to hear that you're enjoying the WhatsApp API and finding it so effective.
We truly appreciate your suggestions regarding the chatbot and the ability to attach documents/images—it’s valuable input like yours that helps us improve. We'll definitely share your feedback with the team as we...
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Verified purchaser
Good product but seldom works
I bought 2 licenses. To be used for 2 different numbers. And installed the app for Android. It has been almost 7 weeks that the app is not updating the messages. I don't understand why. Supporting does not help.
JaimeMC
Jan 15, 2025Dear Sanandan
We sincerely apologize for the inconvenience you’ve experienced with our product. Your feedback is very important to us, and we’re committed to resolving this issue for you as quickly as possible.
To investigate this matter further and provide you with a solution, please don’t hesitate to contact us directly at +34 919019095. Our team is here to help and ensure the app works...
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Verified purchaser
Support its just a BOT
I bought 2 licenses for 2 different business. Set up the first one a while ago and the support was good. Glitchy, but expected of a new product. I just set up my second business account and it's even more glitchy than before. I have notifications of unread messages that don't go away, tried to contact the support and they responded with a BOT saying you need to pay for premium to speak with a human. WTF ? I hate when companies do this on app sumo and change the conditions.
JaimeMC
Edited Jan 15, 2025Hi
Thank you for sharing your feedback.
To clarify, when you first reach out to support, an AI responds initially to ensure you receive an immediate response and to help resolve questions as quickly as possible. This approach allows us to address common issues efficiently and gather all the necessary details about your situation. Once this initial step is completed, a human agent reviews the...
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Verified purchaser
Good for sending automated transactional message via whatsapp
ManyContacts is an effective platform for sending automated transactional messages via WhatsApp, with zapier/pabbly connect, offering features like pre-approved templates, real-time updates, and seamless integration with WhatsApp Business or API. It centralizes communication, supports unlimited contacts, and includes CRM tools like chatbots, scheduling, and bulk messaging to streamline customer interactions. While its automation and scalability are strong, some users have reported performance issues, unresponsive customer support, and pricing concerns. Despite these drawbacks, ManyContacts is ideal for small to medium-sized businesses seeking efficient WhatsApp-based communication. Its free trial makes it easy to explore its capabilities before committing.
JaimeMC
Dec 20, 2024Thank you so much startupbooster for your kind words and for taking the time to share your experience with ManyContacts! I’m really happy to hear that the platform has been helpful for sending automated transactional messages via WhatsApp and that features like pre-approved templates and integration with tools like Zapier have been working well for you.
I also appreciate your honest feedback...
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