Brandy Questions

Showing 1 - 20 of 104 questions

Q: Recent Issues with New Workspace Invites Being Asked to Subscribe

Hi - Brandy has been an amazing tool for me and inviting my clients to a workspace just for them. However, recently I have had a few not so good experiences inviting new clients to newly created workspaces which is asking them to choose a subscription. Can you look at fixing this issue? The deal here includes unlimited workspaces so the onboarding should be smooth for anyone coming in to our Pro equivalent plans with no workspace limits. Thanks!

SecretSumoPLUSJan 23, 2025
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Q: Is bento layout available for app sumo customers?

I purchased BrandyHQ and am not able to use the bento layout. I am getting a prompt to upgrade when I attempt to use that layout. All the other columns options seem to work.

ce4061d14a66490485c61ebbdea5807dPLUSJan 6, 2025
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Founder Team
brandyhq.com

brandyhq.com

Jan 7, 2025

A: This is an enhanced UI feature that is not available to appsumo deals. However, we do offer other layout options on this tier versus the default list/book view.

The best value you get in the appsumo deal is multi brand spaces. So if you wanted to get the bento layouts and more enhanced features, you can upgrade while still maintaining your appsumo plan and not have to worry about caps on brand...

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Q: The Pro plan being offered is just frustrating

Why come on appsumo? To get people using and talking about your product and create some quick cash.
I tested the free account which seems to be aligned with the Pro account and can say I am only frustrated as its now just a folder for storing files. Looking at the website and seeing a free forever promise above the lowest plan being $5 just makes me want to stay away from the type of offers which are only about cash and nothing about building.

heyoliverDec 10, 2024
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Founder Team
brandyhq.com

brandyhq.com

Dec 13, 2024

A: We just shipped Brandy 2.0! Our team is dedicated to building the ultimate brand guidelines tool. If you have any feedback on our product you can reach out to becky@brandyhq.com or submit feature requests on brandy.canny.io.

We appreciate your feedback here, but a bit unclear. Please do reach out to us and we will be happy to get feedback and improve on your frustrations.

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Q: Download down?

Hello
I've had Brandy for a while now and I really love it. But recently I can no longer download the content if I am not logged in as an administrator. However, I need the free access. How can I set this and why has it been blocked recently?
Many thanks for any information

Best regards

detlev3PLUSDec 8, 2024
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Founder Team
brandyhq.com

brandyhq.com

Dec 8, 2024

A: Hi there! We just shipped Brandy 2.0! We are checking for bugs and will get this sorted. Apologies on any disruption. You can reach out to becky@brandyhq.com for support as well.

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Q: Tier not clear

Pro = 50Gb on the website and here its 10GB

Plus here what we dont have and my needs :

Bento layouts - Must have
Sub collections - Must Have
Dedicated support - Optional
Advanced collaboration* - Optional
Custom share image - Must have
Custom favicon - Must have
Brand insights* - Interested but no information about's behind
Versioning* - must have
Permissions* - Optional

Any review of the tier is more than welcome

yassine87PLUSDec 6, 2024
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Founder Team
brandyhq.com

brandyhq.com

Dec 8, 2024

A: Thank you for the feedback. We do limit some features to higher tiers, but with appsumo you get unlimited brand spaces, which is very valuable for agencies, portfolio companies, or enterprises managing multipe brands across geos. Can you reach out to becky@brandyhq.com and we can evaluate your feedback?

You can also submit feature requests here: brandy.canny.io

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