Having to upgrade to change the favicon means that it is not fully white-label. Besides the photo size converter, how does it differ from My Digital CMO? Most of their features are the same, if not more in-depth. I purchased this, evaluated it, and now I'm considering a refund. Hence, my wanting to understand what makes it different.
Q: Recent Issues with New Workspace Invites Being Asked to Subscribe
Hi - Brandy has been an amazing tool for me and inviting my clients to a workspace just for them. However, recently I have had a few not so good experiences inviting new clients to newly created workspaces which is asking them to choose a subscription. Can you look at fixing this issue? The deal here includes unlimited workspaces so the onboarding should be smooth for anyone coming in to our Pro equivalent plans with no workspace limits. Thanks!
A: Thank you for your kind words about Brandy and for letting us know about the issue you're facing with inviting new clients to workspaces. I understand this has impacted your experience, and we’re committed to resolving it.
Our team is looking into this problem to ensure smooth onboarding without subscription prompts, as your deal includes unlimited workspaces. We will follow up with more...
Q: Is bento layout available for app sumo customers?
I purchased BrandyHQ and am not able to use the bento layout. I am getting a prompt to upgrade when I attempt to use that layout. All the other columns options seem to work.
A: This is an enhanced UI feature that is not available to appsumo deals. However, we do offer other layout options on this tier versus the default list/book view.
The best value you get in the appsumo deal is multi brand spaces. So if you wanted to get the bento layouts and more enhanced features, you can upgrade while still maintaining your appsumo plan and not have to worry about caps on brand...
It is disheartening that we can not get a bento layout with this Ltd plan. I'd like to purchases, but holding us back from a bento layout is not a great idea. If you had AI features and then I would understand limiting that to a monthly upgrade.
We hope to have you as an early adopter of Brandy. Bento is a premium feature. This LTD is still very valuable, especially for agencies, as you get the multi brand space feature. So even if you wanted to upgrade to business for enhanced functionality you wouldn't hit that brand space limit with your LTD :)
Q: The Pro plan being offered is just frustrating
Why come on appsumo? To get people using and talking about your product and create some quick cash. I tested the free account which seems to be aligned with the Pro account and can say I am only frustrated as its now just a folder for storing files. Looking at the website and seeing a free forever promise above the lowest plan being $5 just makes me want to stay away from the type of offers which are only about cash and nothing about building.
A: We just shipped Brandy 2.0! Our team is dedicated to building the ultimate brand guidelines tool. If you have any feedback on our product you can reach out to becky@brandyhq.com or submit feature requests on brandy.canny.io.
We appreciate your feedback here, but a bit unclear. Please do reach out to us and we will be happy to get feedback and improve on your frustrations.
Hello I've had Brandy for a while now and I really love it. But recently I can no longer download the content if I am not logged in as an administrator. However, I need the free access. How can I set this and why has it been blocked recently? Many thanks for any information
A: Hi there! We just shipped Brandy 2.0! We are checking for bugs and will get this sorted. Apologies on any disruption. You can reach out to becky@brandyhq.com for support as well.
Thank you very much. And I really understand if not everything runs perfectly straight away when rolling out 2.0. Thank you for the really quick (!!) response and help.
Q: Not complete whitelabel....
Having to upgrade to change the favicon means that it is not fully white-label.
Besides the photo size converter, how does it differ from My Digital CMO? Most of their features are the same, if not more in-depth. I purchased this, evaluated it, and now I'm considering a refund. Hence, my wanting to understand what makes it different.
Share Brandy
Q: Recent Issues with New Workspace Invites Being Asked to Subscribe
Hi - Brandy has been an amazing tool for me and inviting my clients to a workspace just for them. However, recently I have had a few not so good experiences inviting new clients to newly created workspaces which is asking them to choose a subscription. Can you look at fixing this issue? The deal here includes unlimited workspaces so the onboarding should be smooth for anyone coming in to our Pro equivalent plans with no workspace limits. Thanks!
brandyhq.com
Feb 4, 2025A: Thank you for your kind words about Brandy and for letting us know about the issue you're facing with inviting new clients to workspaces. I understand this has impacted your experience, and we’re committed to resolving it.
Our team is looking into this problem to ensure smooth onboarding without subscription prompts, as your deal includes unlimited workspaces. We will follow up with more...
Share Brandy
Q: Is bento layout available for app sumo customers?
I purchased BrandyHQ and am not able to use the bento layout. I am getting a prompt to upgrade when I attempt to use that layout. All the other columns options seem to work.
brandyhq.com
Jan 7, 2025A: This is an enhanced UI feature that is not available to appsumo deals. However, we do offer other layout options on this tier versus the default list/book view.
The best value you get in the appsumo deal is multi brand spaces. So if you wanted to get the bento layouts and more enhanced features, you can upgrade while still maintaining your appsumo plan and not have to worry about caps on brand...
Share Brandy
Verified purchaser
It is disheartening that we can not get a bento layout with this Ltd plan. I'd like to purchases, but holding us back from a bento layout is not a great idea. If you had AI features and then I would understand limiting that to a monthly upgrade.
We hope to have you as an early adopter of Brandy. Bento is a premium feature. This LTD is still very valuable, especially for agencies, as you get the multi brand space feature. So even if you wanted to upgrade to business for enhanced functionality you wouldn't hit that brand space limit with your LTD :)
Q: The Pro plan being offered is just frustrating
Why come on appsumo? To get people using and talking about your product and create some quick cash.
I tested the free account which seems to be aligned with the Pro account and can say I am only frustrated as its now just a folder for storing files. Looking at the website and seeing a free forever promise above the lowest plan being $5 just makes me want to stay away from the type of offers which are only about cash and nothing about building.
brandyhq.com
Dec 13, 2024A: We just shipped Brandy 2.0! Our team is dedicated to building the ultimate brand guidelines tool. If you have any feedback on our product you can reach out to becky@brandyhq.com or submit feature requests on brandy.canny.io.
We appreciate your feedback here, but a bit unclear. Please do reach out to us and we will be happy to get feedback and improve on your frustrations.
Share Brandy
Q: Download down?
Hello
I've had Brandy for a while now and I really love it. But recently I can no longer download the content if I am not logged in as an administrator. However, I need the free access. How can I set this and why has it been blocked recently?
Many thanks for any information
Best regards
brandyhq.com
Dec 8, 2024A: Hi there! We just shipped Brandy 2.0! We are checking for bugs and will get this sorted. Apologies on any disruption. You can reach out to becky@brandyhq.com for support as well.
Share Brandy
This is now fixed! :) Thank you for your patience.
Verified purchaser
Thank you very much. And I really understand if not everything runs perfectly straight away when rolling out 2.0. Thank you for the really quick (!!) response and help.