Exclusive Addons - Everything you need for your Elementor

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Member since: Nov 2022Deals bought: 18
1 stars
1 stars
Posted: Dec 20, 2023

Plugin is not working, not compatible with Elementor, no support

I’m extremely disappointed! I’ve had a terrible experience with your plugin. I’m facing a very simple issue: I can’t update the plugin, and no one on your team seems to be able to resolve it.

My Issue: ⛔
Regrettably, your widgets appear to be incompatible with the latest version of Elementor. When I add your widget to the site, the styling gets messed up. It doesn’t look as it should.

I’ve attempted to address this issue by sending you four emails and reaching out to you on Appsumo, but I haven’t received your response. It’s been many days since November 11th, and I’m still waiting. You advised me to contact you via email, but I received no reply. (Why instruct me to contact your support email if you have no intention of assisting?)

My Rating: ⭐
As I mentioned earlier, the reason for the 1 taco is your poor customer communication. I’ve been waiting for your response for almost a month, and you haven’t even sent me a brief message to confirm that you’ve read my email. You responded to me on Appsumo, so you should be aware that I sent you an email. Yet, you chose to ignore it repeatedly. This has truly disappointed me and led me to decide to uninstall your plugin and request a refund.

Conclusion: ⬇️
- Disappointed and would not recommend!

Founder Team
Exclusive_Addons

Exclusive_Addons

May 9, 2024

Hi SmileFlower, we are extremely sorry, however we have not received any emails from you in our support system. Can you tell us where you emailed us? We will look into your issue immediately as soon as we can locate the email

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