Q: When will the desktop timer be fixed?
We have had numerous employees complain about Caching issues resulting in loss of recorded time. Also the desktop timer keeps crashing. We have to switch over to your web timer. Which is unfortunate as it doesn't take screenshots.

Andriy_Trackabi
Feb 21, 2025A: To be honest I'm not sure what caching issues leading to loss of time you mean. Please send all of the details to our support. Anyway, the new much better version of the timer is in the final stage. We are doing some fine-tuning and will release it soon.

Verified purchaser
What are the differences between the new and old version? do you have any comparison page or something? Do you track clicks and mouse movements with the new one?
Once the app is available, we will send an email with all of the details. Tracking of clicks and mouse moves is already available in the current version,