4.6
Taco ratings
'Customers are all about Trackabi Time Tracker App, praising its seamless automated time tracking across devices, robust employee monitoring, and efficient leave management. There are a few hiccups like occasional issues with tracking meeting-related apps and websites, and the absence of the ability to categorize time spent on websites. Weighing the raves against the occasional grumbles, Trackabi is hitting the mark and is a solid buy for those in need of a reliable time tracking, employee monitoring, and leave management platform. Plus, with its 4.6 overall rating and 60-day money-back guarantee, it's worth giving Trackabi a try.'
AI-powered summary of customer reviews
Verified purchaser
All in all a good invest for me
Fazit at first -I like it :-).
Lets start with the cons.
Cons:
There are several shortcomings for my use case, such as the inability to add tags for categorization or selecting multiple items for tasks like deleting 20 items at once, which must be done one by one. Sometimes, the displayed items and icons are difficult to differentiate, especially on a 5K monitor. It would be beneficial to customize the interface in more detail. Lastly, I miss a filter for already invoiced and paid items, as it’s crucial for me to see which tasks have been invoiced and which are still open, as well as which ones have been paid. As well i would like to see on my timesheet if a item is already on an timereport that was generated or shared with a client. At the moment you have to remember it or fiddle aaround to check on that.
Pro:
It has a ton of configuration options and is very adaptable to different use cases. You can add items that may be needed in certain situations right where you are. For example, if you need a new category or task while tracking time, simply click the plus icon next to the dropdown items and add what is needed. This way, there’s no need to search around or navigate away from your main task, which is crucial for efficiency. You can stay focused. You can also define custom fields to meet your needs for gathering the right information for your poject needs. I love that there is an app for my smartphone and for the mac that is neat and provides everything I need to start and stop a timer and select where the time should be booked. Yes, it has many other options, but that’s what I primarily use it for. No need to work always in the web interface.
There is a bit of a learning curve, but if you're not new to time-tracking apps, you'll become familiar with it in a short amount of time. Hopefully, development will continue fast, and we will soon be able to select multiple timeitems for editing (deleting, moving, etc. :-)other categories or clients). I'm happy that i tried it and will stay with it.
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Verified purchaser
Refund Please
Hello! I am using this app for multiple people and it is not tracking correctly. We have spent numerous hours trying to fix the issue and it is not working. I would like Trackabi or app sumo to reach out about a refund.
Andriy_Trackabi
Feb 13, 2025Interesting, how exactly were you trying to fix the issue you said you had? Based on your support request we received only today, the problem is likely caused by some misunderstanding of how to configure the system to reach what you expect. But you can have your refund of course.
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Verified purchaser
Very good client support
I was quite late with activating my appsumo code. Nevertheless, the accepted my old code. Very customer focused support team. Thumbs up!
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Verified purchaser
Love Trackabi
Tool has been a great product! Support team has also been excellent.
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Verified purchaser
Value for money
If u want to measure productivity of the remote or office employee, time tracking against the project and task….is the best approach. this is the tool everyone of us need. It does what it claims to do…..best value for what we pay to be an early bird. The tool works without any bugs so far after configuration and using the tool.
One improvement I will suggest is to allow staff level ROLES restrictions for some of the Global Organisation settings.
For e.g. how to enable screen snapshot capturing for an employee who has Manager Role when “screenshot capturing“ is disabled for Manager Role in global setting?
Andriy_Trackabi
Dec 26, 2024Thank you very much! In the global settings, you should enable screenshots, which you can then turn on/off for each role you have. In other words, if you need screenshots for at least one user role, you should enable this feature globally. User roles are not used in global settings.
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