Q: Questions about widget features for a medical clinic
Hi,
I hope you’re doing well. I just bought your widget and I’m considering implementing it for a medical clinic, and the functionality of scheduling appointments via WhatsApp seems very interesting. However, I have a few questions before moving forward:
Is it possible to manually add appointments to the system (e.g., when patients book over the phone)?
Can established appointments be rescheduled to a different time directly from the widget interface?
Is it possible to filter booking options by medical specialty so that the displayed options show the corresponding doctor depending on the specialty the patient is looking for?
Are there any additional costs for the WhatsApp reminders sent to patients?
I’d greatly appreciate your help in clarifying these questions and look forward to your response.
Best regards,
Matias
Cesar_WhatsAppWidget
Jan 23, 2025A: Hi Matias, let me review your question and send you a proper answer. Lot's of topics and very interesting!! Thank you for considering our solution.
Just to be clear. No additional costs for reminders. :)
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Verified purchaser
Thank you very much Cesar!
Verified purchaser
Hi, here you have the post. https://tochat.be/click-to-chat/2025/01/26/faq-about-whatsapp-bookings/ I will make a video about this setting so you can have everything clear.
Verified purchaser
Perfect. Thank you very much for your keep response