4.4
Taco ratings
Customers appreciate mavic for its intuitive interface, AI-powered brand strategies, and efficient content generation. Some users find the overwhelming dashboard and credit limitations as minor drawbacks. With an overall rating of 4.4 and positive feedback, it's worth giving mavic a try, especially with the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
IA detector to jesstang answers.........
As much as it is appreciated that the seller responds to reviews, someone should advise jesstang not to do so using AI.
Simple AI detector: "94% AI Generated Text".......Tell me jesstang, how much credibility should be given to the content of your answers stating that you are going to improve this or that?
jesstang
Dec 17, 2024Hi there, thanks for raising this. I can assure you that we read every feedback and we are doing our best to update mavic with these requests. In fact, just last week, we've released our integration to Bluesky, which was a request from a Sumo-ling. And before that we've also released an update that allows users to add members directly to brands and not just to the team account, which was also a...
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Verified purchaser
Mavic is very promising
Mavic is a good tool, with interesting suggestions.
Good UI and organized view.
I love it!
Hope the developer will still improve it (dark mode, please?).
jesstang
Dec 15, 2024Hi there, thank you so much for your positive feedback!! We'll make sure to continuously improve the features and provide to you even better ideas, content and data-driven strategies. Welcome to the mavic community! :)
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Verified purchaser
Helpful if you don't have any tool, but not sure about the value (yet)
Prior to Mavic, I relied on other AI tools to help with content creation (like Voila, Merlin, Straico, etc). When I saw Mavic, I had zero interest in picking it up, until I saw a couple of videos from Jenny Jones (Digital Hacks Club). He shared a video using Octolens and Mavic - and he really loves Mavic, so giving into a little FOMO, I bought Mavic.
If I'm being fully transparent, I don't get. It's marketed as an AI powered brand marketer (reminds me a lot of ReelSight). You can connect your brand to the platform, and then chat with AI to create whatever content you want specifically tailored to your brand. For me, when I log into the dashboard, it's too overwhelming and distracting. Immediately, there's a chat bar, and then some specific tool tabs underneath (generate content ideas, write documents, create social posts, etc). Except that when you click on one of those more detailed tools, it takes you to a chat with the Mavic AI. Moving down the sidebar, there is a content calendar, which isn't anything unique - You can create and plan out content. The additional feature is the ability to save ideas maybe? Going further down the sidebar, more tools include idea playground, document writer, content hub, branding, etc. - again, tools that lead you back to chat. If you've ever used Nichesss, it feels like that - a whole bunch of options, which you may think is helpful, but really overwhelming. It could be a style thing, but I prefer tools where there's a clear flow - start here, then go here, then go here. This looks and feels like the NYC Subway from Times Square - sure, you can get to where you wanna go, but your going to have to work and bump your way through a whole bunch of people and noise to get there.
There is one feature about Mavic I'm liking, namely the customer profile feature. Enter in some info about your ideal customer - say flower shop owner - and it will create a profile for that ICP. You can then create content for that person.
Ultimately, it feels like many of the other AI tools that fly into and out of AS: some prompts on the back-end built into a dashboard (nothing that you can't build as a customGPT in chatgpt). The main kind of content that this is best suited to create is social media content (which, if you have a tool like Marky, and I do, this doesn't do much better, especially considering the AI credit limits). I'm still within the refund window, and will keep trying to use this tool to see if I'm missing something, or can unlock a workflow that feels more efficient, and possibly update this review if something changes. It really bothers me to leave a not-glowing review for a tool. If the founding team reads this, what would be great is possibly a webinar or training series about how to get the most out of the tool (the YT channel is super sparse, just has a view promotional videos)
jesstang
Nov 12, 2024Hi Richard, thank you so much for your thorough review. I've taken a good look at all the comments you've shared, and I wanted to make sure I provide a comprehensive response.
I think the biggest takeaway I'm hearing is that there is a UX issue / lack of workflows. Having multiple options that provides flexibility is not the way to unlock the value you're looking for on a regular basis.
In a...
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Verified purchaser
Great customer service/ app is a work in progress
I purchased this software and once I redeemed it, it has me on the free plan with only one social media channel. I am still waiting on the company to upgrade my plan to provide the services I paid for. There are no instructions that alerts the buyer what to do next. Also, there are no instructions or disclaimers stating we will be automatically placed on the free plan and what to do next.
Update>>>>>>>
Customer Service is AMAZING! I received an immediate response once I sent an email. There is an additional step that you have to take that I wasn't aware of but they sent over a loom video and I am upgraded.
jesstang
Nov 12, 2024Hi there! Thanks for your feedback! I'm glad that I helped to solve your issue, and hope to be in touch :)
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Verified purchaser
a Ferrari without gasoline
1000 credits for 5 brands is clearly insufficient... seriously: 200 credits/brand in 1 month is less than 10 requests/day... your tool is an AI marketing tool, if we are limited, what's the point? If it's a question of cost, at least let us have the possibility of putting our open ai key? we can't work under the pressure of credits, that's not serious. I have tier 5 and I might ask for a refund if it stays like that...
jesstang
Oct 28, 2024Hi there, thanks for your suggestion! Since you're on a Tier 5, you do have the possibility of including your Open AI key. You can find details of how to do that here: https://mavic.crisp.help/en/article/add-your-openai-api-key-as-1j0vq7m/
Please let me know if this helps.
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