Hi bourbonblackstudios,

Thank you for your review, and please accept our sincere apologies for the problems you faced when trying to create an agent and use the co-pilot feature. We understand how frustrating it is when things don't work as expected, especially when it results in a spinning wheel and resets. We tried to provide an answer your questions as soon as you posted on the questions section.

The root cause of the issues you described was a brief, unexpected downtime with the external OpenAI and Anthropic APIs, which are essential for those specific functions. Unfortunately, your attempts coincided with this temporary outage. We've confirmed the APIs are back online, and these features should now be working correctly.

We appreciate you bringing this to our attention. Experiences like yours, while regrettable, genuinely help us identify areas where we can improve the platform's robustness, particularly around handling dependencies on external services.

Re communication, we do send out emails regarding planned maintenance or major updates, such as the recent database migration you might have seen notified. We apologize that this unexpected issue disrupted your experience shortly after.

We are dedicated to delivering a reliable service and value the high expectations of our users. We'll continue working hard to improve and provide excellent support.

Thanks again for sharing your experience.