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Member since: Dec 2017Deals bought: 184
5 stars
5 stars
Posted: Apr 5, 2025

Amazing UX & founders/team momentum

The founders are true veterans in software Design and UX. MetaSpark truly looks like a potential Trello/Asana competitor. The only downside I've seen is that it's not self hosted and many private companies nowadays are trying to train on user data etc, since privacy age is upon us and discerning users have alternatives when needed/beneficial. I am looking for some statements from the team to commit to never sharing our usage data such as projects/project management data and to only retaining our data for purposes necessary to the provision of the services/features adjacent to MetaSpark's current offerings. I love that they let us use our Azure ai throughout and the UX design is so much better than any open source or even paid alternative, a real potential Trello killer. Asana sucks for privacy they default public when you import from Trello to jira for example and have way too confusing settings without ability to limit sharing/privacy permissions on the free plan. MetaSpark seems like something we can use for decades to come if they are ready to commit to the new age of privacy-first software trust. It looks great and so easy to use our ai api across the entire project management lifecycle of kanban, Gantt, lists etc really flawless design/appearance just needs a little love to pour fuel on the fire of Trello-killing :)

Founder Team
Sophie_MetaSpark

Sophie_MetaSpark

Apr 8, 2025

Thank you for your insightful feedback and your appreciation of MetaSpark's design and functionality. We understand your concerns regarding data privacy and the importance of ensuring that your project management data remains confidential and is used solely for providing our services.

According to our End User License Agreement (EULA), MetaSpark processes Customer Data and Personal Data exclusively to deliver the MetaSpark Online Services and for legitimate business operations directly related to service delivery. We do not retain, use, or disclose your data for any other purposes. Specifically, our EULA states that MetaSpark will not use or process Customer Data or Personal Data for user profiling, advertising, or similar commercial purposes without your documented instructions. ​
https://metaspark.io/eula

Furthermore, MetaSpark does not disclose or provide access to any processed data unless directed by the customer, as described in the agreement, or as required by law. We are committed to maintaining the confidentiality and security of your data, and we do not provide any third party with unfettered access to processed data. ​

In terms of data retention, our policy allows you to access, extract, and delete your Customer Data stored in MetaSpark Online Services throughout your subscription. Upon expiration or termination of your subscription, we retain your data in a limited function account for 90 days to facilitate data extraction. After this period, we disable your account and delete the data within an additional 90 days, unless retention is required by law or authorized under our agreement. ​

Additionally, MetaSpark is HiTrust Secure and GDPR Compliant, reflecting our commitment to data protection and privacy standards. ​

We hope this addresses your concerns and demonstrates our dedication to protecting your data privacy. If you have any further questions or require additional information, please feel free to reach out to us through our contact page.

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