Q: "Using Surveys to Manage Google My Business
Is it possible to use surveys to manage Google My Business reviews and minimize the impact of negative comments?"
juan_camilo3Oct 30, 2024
Founder Team
KirillTereshchenko
Oct 30, 2024A: Hi Juan,
Yes, you can send surveys to customers after their experience to catch issues early. Then identify and improve common issues, using survey results.
Also you can ask happy survey respondents to share their positive feedback on GMB.
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