A: Hi Bobjrusso! Credits are showing on your account. Please reach out to us at support@msgbubble.com if you have any specific account issues so we can assist you. Thank you.
Thanks they are showing now. I emailed support@msgbubble.com regarding a dedicated number, but the emails returned as undeliverable. I also set up the domain name, but it is still not up.
Bobb, we got your email and we replied back about an hour ago. You can also just submit a ticket and manage them from the support portal as well: https://msgbubble.freshdesk.com/support/home
Not working on cellphones 500 | SERVER ERROR on cell phone. Do you plan on launching an IOS app in the future?
Q: How long does it take to verify business information?
It has been four days since business information verification had been pending. Moreover, the dns has not propagated yet. As of now, this app is useless. I bought it on 15 December and today is 19 and I cannot do anything with it. Were you ready to launch? Appsumo should look into you since you collect customer SSN and business EIN?
A: Hi Bob! It usually only takes 1-2 days, you submitted on 16 December and it was completed this morning 18 December (US East Coast). For DNS propagation that does not involve MsgBubble, websites with our website builder are available immediately through the preview link but using your own domain involves a simple A record change with your provider, i.e. Godaddy.com. Lastly, we do not collect...
A: We currently do not have this feature, but it's something we can consider adding in the future. In the meantime, I suggest manually adding a line item for processing fees to your invoices, provided this is permitted by your customers' local regulations.
A: Hi Lenka! You can add sub accounts to accomplish this. Note the number of sub accounts is dependent on your tier level. Under settings > Integrations you should see options for Facebook Messenger and WhatsApp connections.
Q: How long does it take for sms credit to reflect on account?
Joshua_MsgBubble
Dec 18, 2024A: Hi Bobjrusso! Credits are showing on your account. Please reach out to us at support@msgbubble.com if you have any specific account issues so we can assist you. Thank you.
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Verified purchaser
Thanks they are showing now. I emailed support@msgbubble.com regarding a dedicated number, but the emails returned as undeliverable. I also set up the domain name, but it is still not up.
Verified purchaser
Bobb, we got your email and we replied back about an hour ago. You can also just submit a ticket and manage them from the support portal as well: https://msgbubble.freshdesk.com/support/home
Verified purchaser
Not working on cellphones 500 | SERVER ERROR on cell phone. Do you plan on launching an IOS app in the future?
Q: How long does it take to verify business information?
It has been four days since business information verification had been pending. Moreover, the dns has not propagated yet. As of now, this app is useless. I bought it on 15 December and today is 19 and I cannot do anything with it. Were you ready to launch? Appsumo should look into you since you collect customer SSN and business EIN?
Joshua_MsgBubble
Dec 18, 2024A: Hi Bob! It usually only takes 1-2 days, you submitted on 16 December and it was completed this morning 18 December (US East Coast). For DNS propagation that does not involve MsgBubble, websites with our website builder are available immediately through the preview link but using your own domain involves a simple A record change with your provider, i.e. Godaddy.com. Lastly, we do not collect...
Share MsgBubble
Q: credit usage fee
Do you have an area that lets us transfer the credit card fees to the customer? Like a credit usage fee?
Joshua_MsgBubble
Dec 17, 2024A: We currently do not have this feature, but it's something we can consider adding in the future. In the meantime, I suggest manually adding a line item for processing fees to your invoices, provided this is permitted by your customers' local regulations.
Share MsgBubble
Q: 404 error?
Why do I have 404 and 500 errors when sending emails to clients?
Joshua_MsgBubble
Dec 17, 2024A: Hi Bobjrusso! Please reach out to us at support@msgbubble.com so we can look into this with you.
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Q: Multi Brand & Meta support
i have multi brand, how to add it to your tool ?
i try demo but not find Meta support like Messenger/Instagram/WhatsApp
Joshua_MsgBubble
Dec 16, 2024A: Hi Lenka! You can add sub accounts to accomplish this. Note the number of sub accounts is dependent on your tier level. Under settings > Integrations you should see options for Facebook Messenger and WhatsApp connections.
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