Name: Easy to use.
Item: MsgBubble
Rating: 4
Author: bobjrusso

Group

Software

Marketing & sales

Sub category

Product tag

Best for

Customer support

Sales managers

Small businesses

Alternative to

BirdEye

Intercom

Podium

Integrations

Facebook

Gmail

Google

Google My Business

Twilio

Operating system

Browser-based

Features

Allows Existing Accounts

If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates

No codes, no stacking—just choose the plan that’s right for you

You must activate your license within 60 days of purchase

Ability to upgrade between 5 license tiers while the deal is available

Ability to downgrade between 5 license tiers within 60 days of purchase

Users can purchase SMS credits through MsgBubble or bring their own Twilio account

A valid phone number is required in order to use MsgBubble

Support

YouTube

Facebook Group

Twitter

Help Center

Roadmap

G2 Reviews

Capterra Reviews

MsgBubble Terms & Conditions

First post from founder

Company and product FAQs

<h4 class=""><b>MsgBubble is an AI-powered communication platform that boosts customer engagement across SMS, email, voice, and social media.</b></h4>

<p><div class="story-inline-video"><iframe id="msgbubble-vid" width="560" height="315" src="https://www.youtube.com/embed/QC3qI54qem8?si=Svx2HzTen52rejuD&rel=0" title="YouTube video player" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" referrerpolicy="strict-origin-when-cross-origin" allowfullscreen></iframe></div></p>

<h4 class=""><b>Every message, one inbox</b></h4> 

<p>MsgBubble lets you <b>manage all your communication channels</b> including SMS, email, voice,
web chat, and social media—all from a single inbox.</p>


<ul><li><b>Improve response times </b>and stop letting important messages fall through the cracks</li><li><b>Focus on building relationships</b> and boosting customer satisfaction with instant support</li></ul>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="msgbubble-1"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?optimizer=gif"
          alt="Unified inbox"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Help your team reply to every customer message with a unified inbox.</i></h5><h4 class=""><b>Book and pay the easy way</b></h4>

<p>Thanks to MsgBubble’s integrated appointment system, your customers can <b>schedule appointments directly from your website</b>.</p>


<ul><li><b>Send SMS reminders to reduce no-shows </b>and keep appointments top of mind</li><li><b>Accept payments via text </b>to get paid faster and simplify your booking process</li></ul>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="msgbubble-2"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?optimizer=gif"
          alt="Manage payments"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Let customers book appointments online and pay for them via text!</i></h5><h4 class=""><b>Manage your brand’s reputation</b></h4>

<p>You can also <b>collect, manage, and respond to all your customer reviews</b> with MsgBubble’s built-in review management system.</p>


<ul><li><b>Showcase more positive reviews</b> by rerouting lower ratings to a private feedback channel</li><li><b>Auto-respond to reviews and improve your brand’s reputation</b> without manually monitoring review sites</li></ul>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="msgbubble-3"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?optimizer=gif"
          alt="Manage customers reviews"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Manage your brand’s reputation by consolidating and auto-replying to customer reviews.</i></h5><h4 class=""><b>Custom form builder</b></h4>

<p>Want to capture more customer info? Good thing MsgBubble lets you <b>design custom forms, create websites, and integrate web chat</b>.</p> 



<ul><li><b>Collect valuable customer insights</b>, generate more leads, and improve your services</li><li><b>Create forms for new client intakes</b>, newsletter opt-ins, contracts, and more</li><li><b>Design a simple one-page website</b> with a user-friendly website builder</li></ul>

<p>
        <div
          class="story-img-container open-carousel-modal-on-click"
          data-story-image-id="msgbubble-4"
        >
            
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?optimizer=gif"
          alt="Form builder"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    
            <svg
              aria-hidden="true"
              focusable="false"
              data-prefix="fas"
              data-icon="search-plus"
              role="img"
              xmlns="http://www.w3.org/2000/svg"
              viewBox="0 0 512 512"
              class="hover-mag-glass svg-inline--fa fa-search-plus fa-w-16"
            >
                <path
                  fill="currentColor""
                  d="M304 192v32c0 6.6-5.4 12-12 12h-56v56c0 6.6-5.4 12-12 12h-32c-6.6                   0-12-5.4-12-12v-56h-56c-6.6 0-12-5.4-12-12v-32c0-6.6 5.4-12 12-12h56v-56c0-6.6 5.4-12                   12-12h32c6.6 0 12 5.4 12 12v56h56c6.6 0 12 5.4 12 12zm201 284.7L476.7 505c-9.4 9.4-24.6                   9.4-33.9 0L343 405.3c-4.5-4.5-7-10.6-7-17V372c-35.3 27.6-79.7 44-128 44C93.1 416 0 322.9 0                   208S93.1 0 208 0s208 93.1 208 208c0 48.3-16.4 92.7-44 128h16.3c6.4 0 12.5 2.5 17 7l99.7                   99.7c9.3 9.4 9.3 24.6 0 34zM344 208c0-75.2-60.8-136-136-136S72 132.8 72 208s60.8 136 136 136                   136-60.8 136-136z"
                />
           </svg>
        </div>
    </p>



<h5 class="" style="text-align: center; "><i>Design any kind of form you need to capture valuable customer information.</i></h5><p>With MsgBubble, you'll be able to handle all your communications, appointments, invoices, and customer reviews in one place.</p>

<p>Manage your business from one inbox.</p>

<p><b>Get lifetime access to MsgBubble today!</b></p>

Manage all your communication channels and CRM functions with one AI-powered platform

<h4 class=""><b>MsgBubble is an AI-powered communication platform that boosts customer engagement across SMS, email, voice, and social media.</b></h4>

<p><div class="story-inline-video"><iframe
  id="msgbubble-vid"
  width="560"
  height="315"
  src="https://www.youtube.com/embed/QC3qI54qem8?si=Svx2HzTen52rejuD&amp;rel=0"
  srcdoc="<style>*{padding:0;margin:0;overflow:hidden}html,body{height:100%}img,span{position:absolute;width:100%;top:0;bottom:0;margin:auto}span{height:1.5em;text-align:center;font:48px/1.5 sans-serif;color:white;text-shadow:0 0 0.5em black}</style><a href=https://www.youtube.com/embed/QC3qI54qem8?rel=0&autoplay=1 onclick=&quot;window.parent.postMessage('embed_slug:msgbubble-vid','*')&quot;><img src=https://img.youtube.com/vi/QC3qI54qem8/hqdefault.jpg ><span>▶</span></a>"
  frameborder="0"
  allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture"
  allowfullscreen
  loadonscroll
></iframe></div></p>

<h4 class=""><b>Every message, one inbox</b></h4> 

<p>MsgBubble lets you <b>manage all your communication channels</b> including SMS, email, voice,
web chat, and social media—all from a single inbox.</p>


<ul><li><b>Improve response times </b>and stop letting important messages fall through the cracks</li><li><b>Focus on building relationships</b> and boosting customer satisfaction with instant support</li></ul>

<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?optimizer=gif"
          alt="Unified inbox"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-1.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Help your team reply to every customer message with a unified inbox.</i></h5><h4 class=""><b>Book and pay the easy way</b></h4>

<p>Thanks to MsgBubble’s integrated appointment system, your customers can <b>schedule appointments directly from your website</b>.</p>


<ul><li><b>Send SMS reminders to reduce no-shows </b>and keep appointments top of mind</li><li><b>Accept payments via text </b>to get paid faster and simplify your booking process</li></ul>

<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?optimizer=gif"
          alt="Manage payments"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-2.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Let customers book appointments online and pay for them via text!</i></h5><h4 class=""><b>Manage your brand’s reputation</b></h4>

<p>You can also <b>collect, manage, and respond to all your customer reviews</b> with MsgBubble’s built-in review management system.</p>


<ul><li><b>Showcase more positive reviews</b> by rerouting lower ratings to a private feedback channel</li><li><b>Auto-respond to reviews and improve your brand’s reputation</b> without manually monitoring review sites</li></ul>

<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?optimizer=gif"
          alt="Manage customers reviews"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-3.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Manage your brand’s reputation by consolidating and auto-replying to customer reviews.</i></h5><h4 class=""><b>Custom form builder</b></h4>

<p>Want to capture more customer info? Good thing MsgBubble lets you <b>design custom forms, create websites, and integrate web chat</b>.</p> 



<ul><li><b>Collect valuable customer insights</b>, generate more leads, and improve your services</li><li><b>Create forms for new client intakes</b>, newsletter opt-ins, contracts, and more</li><li><b>Design a simple one-page website</b> with a user-friendly website builder</li></ul>

<p>
        <img
          class="story-inline-image z-depth-2"
          src="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?optimizer=gif"
          alt="Form builder"
          srcset="https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?width=495&optimizer=gif 450w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?width=654&optimizer=gif 595w, https://appsumo2-cdn.appsumo.com/media/stories/images/msgbubble-4.png?width=935&optimizer=gif 850w"
          sizes="(min-width: 950px) 1045px, 100vw"
          width="850" height="500"
          loading="lazy"
        />
    </p>



<h5 class="" style="text-align: center; "><i>Design any kind of form you need to capture valuable customer information.</i></h5><p>With MsgBubble, you'll be able to handle all your communications, appointments, invoices, and customer reviews in one place.</p>

<p>Manage your business from one inbox.</p>

<p><b>Get lifetime access to MsgBubble today!</b></p>

MsgBubble

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