A: Hey, I’m Kunal from MultiLipi—happy to clarify this for you. 😊

1. What Exactly is a “Request”?

A request refers to each time a translated page is viewed by a user.
• For example, if a visitor opens a translated page, that counts as one request.
• If the same visitor refreshes the page or visits it again later, it will count as another request.

2. Are “Translated Words” Per Month?
• Translated words are a one-time lifetime allocation per tier, not reset monthly.
• Once the allocated word count is used, you would need to upgrade your plan or purchase additional top-up credits (coming soon).
• However, previously translated content will remain active and accessible—only new translations would require additional words.

Bonus:
• The “Translated requests per month” do reset monthly, allowing your website to handle ongoing traffic without affecting the word quota.

Let me know if you have any more questions—happy to help! 😊