4.0
Taco ratings
NinjaPipe has been well-received for its intuitive UI, automation capabilities, and responsive support. However, some users have reported minor bugs and missing features. With an overall rating of 4.0 and 45 reviews, NinjaPipe shows promise as a CRM. Given the 60-day money-back guarantee, it's worth considering for those interested in trying it out.
AI-powered summary of customer reviews
Verified purchaser
Simple Features Missing
In the Discord channel we get promised a lot of features, but none of them are coming. It is not possible to manage a big number of leads. Simple features all CRMs have are missing. I really regret buying the highest tier. It is not useable at all and many people have the same opinion when you read through the posts in the Discord channel. I hope Appsumo will come up with a really good CRM one day or Ninjapipe really starts improving big time. Will of course change my review if they will.
Dinuka_NinjaPipe
Jan 27, 2025Hi thank you for trying NinjaPipe. We get hundreds of feature requests that are based on very well established CRMs, so we are working hard to deliver them as fast as we can as we are a small team 💌 Thank you for checking it out however. We hope you give us another try soon! :)
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Verified purchaser
Many errors, inexistent helpdesk
Used their template to import contacts, many glitches. I have been waiting over 2 weeks now to hear from helpdesk, they took our money and run away?
Dinuka_NinjaPipe
Jan 27, 2025Hi thank you for trying NinjaPipe. We are actively making the platform stable for everyone. The importing module is always being improved simply because there are hundreds of variations of data that users bring in from other platforms so we need to adjust to match all of them (which takes time). Thank you for checking us out however. We hope you come back sometime soon! :)
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Verified purchaser
Disappointing
It doesn't seem to me that this product has a clear Use Case. It lacks basic CRM/Pipeline functionality, specifically the ability to manage calling activity e.g. scheduling calls/tasks and follow ups and linking them to contacts and deals.
It would be better to get Deal Management sorted and worry about Automations, Quotes, Invoices etc later. That functionality is readily available in any decent financials/accounts package which any business would have
Dinuka_NinjaPipe
Oct 13, 2024Thank you for trying NinjaPipe 😊
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Verified purchaser
Go for it,Perfect CRM
Im using it for my pharma company,
overall satisfied for the features it provides, can chat with client and team,
i like the feature that one can create custom team role,creating quotes and invoices in the app is awesome.
overall excellent,
just needed to
improve performance,felt data load little slow during chating
Dinuka_NinjaPipe
Oct 3, 2024Hi Sathish! Thank you very much for the kind words and we are glad you are finding it useful. We are improving performance drastically in the next few weeks with us scaling to new servers and improving our backend, Excited to keep supporting you! :)
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Verified purchaser
Looks promising
I’m still checking the crm, it looks promising and I do hope the development will continue to happen. The support is fast and amazing. Waiting to see the new languages coming out.
Thanks!
Dinuka_NinjaPipe
Oct 2, 2024Thank you! We will continue to grow at that pace!😊
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