NoForm Reviews

The price is right and the concept is brilliant, but the application just isn't there yet. I really like the simplicity of NoForm, the user interface is great, the installation is a breeze, and everything is really elegant and simple. The design and user interface is excellent.

Then there is the functionality, it just is not ready for prime time. I limited the ingestion sources to my 12 page website and a 7 page pdf of FAQ's. It performs well with just website referencing, but beyond that it begins making up answers, giving the wrong answers, and was confusing two course offerings we have. A woman in Australia was given an online course price that was for the onsite school, thinking she would have to pay more than twice what it cost. I hope they eventually sort it out, and I was surprised that they don't power their site with their own product. They used to say at Microsoft that you have to eat your own dog food.

All the best to No Form on their road map.

I've had little to no problem tweaking a couple of things via the Custom Prompt, such as making my AI Assistant offer the page URL as a clickable link when referring people to website pages and including a WhatsApp Chat link when offering contact details...

The Hassle-Free setup should appeal to most users.

Yes I wanted to love this easy to implement chat AI that emailed me everytime we had a new lead. It's such a wonderful idea and honestly was going to solve so many of my issues. But speaking of issues, it caused so much chaos in the 5 days I had it on my website.

So it gathers information from the website, which is great. It got some facts confused with other facts, I'm ok with that. Running it through the training, I fixed a lot of those issues before the public saw it. But when I launched it, the conversations became...absurd. We are a martial arts private club, all the information is on our site. After seeing that the NoForm AI bot was quoting the wrong prices, I simply added training to specifically teach it what the costs were. That worked for a day, then started quoting the wrong prices again. I would submit more training. It fixed one confusion, but then the AI would invent another confused price. Ok, I get it...I can be patient and keep submitting training till it works perfectly.

Then after a bunch of these little circumstances that I was willing to over look, including telling potential customers a lot of flat lies, NoForm AI takes things to a whole new level of absurdity by telling a potential customer that we do martial arts outside all the time, weather pending of course....
And that we have a beautiful garden that we do tai chi classes in.

We don't. Not even close. At that point, I realized that if the NoForm AI is going to make up things so absurd that I cannot even anticipate how to train it ahead of time...like who would know to train it not to say that we we don't have a garden.

For me, the NoForm AI caused too many customer service issues. Because some of those people signed up immediately after being told that our $100 membership was only $35...and this is after a lot of AI Training documents uploaded.

Great idea, but maybe not for my business model. I really wanted this to work though.

Some things that can improve

1. Loading time for the bubble widget to appear on the site is approx 2-4 seconds, it does not appear immediately like other chat bubbles

2 javascript code affects the performance of the page, especially the mobile version

3 There are not many customization options

4 The text of type your question cannot be customized, it cannot be changed or set to another default language

5There is no option to establish whether the bubble only appears in mobile or PC version

6 Top and left/right padding are limited to 60px

outside of there everything is fine, I like it, is great

I had what I thought was a great deal from another company I bought a year or 2 ago. It was a joke. I needed an ai chat bot for my site. After looking for 18 hours non stop I found the no form bot. What made it amazing was it let me try it. I put in my site URL and it created a free test chat bot from that. After seeing that and how well it worked from that little demo I was sold. If you are reading this and can still get the upgraded lifetime deal I recommend you do it.