4.2
Taco ratings
Olly has been praised for its intuitive interface, time-saving capabilities, and personalized responses. However, some users have experienced minor issues with comment variety and Instagram functionality. With an overall rating of 4.2 and a 60-day money-back guarantee, Olly is a tool worth trying to enhance your social presence quickly.
AI-powered summary of customer reviews
Verified purchaser
It´s really not working
The idea was good, but...
- The comments are always the same
- Not working on instagram
For me... useless.. unfortunately
goyashy
Dec 18, 2024Hi There! No issues at all, if you'd like for us to help you customise it for your voice, please do let us know. AI by default (any AI) will not talk like you, there is one time effort to make it sound more and more like you. You can do that for Olly by voice configuration and brand training, let me know if you need help on these lines. We're always here!
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Verified purchaser
Love it!
After ironing out a few things at my end, it works great. I love how it saves me time with posts and comments on social media. I like that when I use it to do a post, it will include hashtags which is a time saver. It is quick to drop a written comment rather than always just giving a thumbs up. I have seen replies from the people I have engaged with and an increase number of follower.
goyashy
Dec 2, 2024Appreciate this! Thank you for sharing your feedback, always here for anything!
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Verified purchaser
I really, really, wanted to love it...but I can't even like it
I purchased Olly on the 23rd September 2024 and now 60 days later it still doesn't work. All I have managed to achieve, after spending hours of time trying, is nothing.
The issue is the chrome extension doesn't sync ro the PC dashboard. However to use the premium features and access all the functionality you have to enter information into the PC dashboard and then sync it
Ultimately every time I try to use Olly as soon as i try to sync, i5 just redirects me to the page telling me to buy a license.
I have a license, and it is saved and working in the chrome extension. But to use brand voice you have to add your brnad information to the PC dashboard then sync it to the extension.
Guess what....it just redirects me and tells me if I want the good stuff i have to buy a license. Round and round we go.
I have sent emails, screenshot, and Yash is super helpful but either hr doesn't get what I am saying or the product is just a buggy waste of time.
First response from support informed me that it must be my fault and I must have created 2 accounts using different email addresses. Ummmm...no.
Then i was told it was because my email address starts with a capital letter and shouldn't. Ummmm ok ..but no.
I tried explaining again that the issue is with my activation code not syncing. I gave the example of brand voice. The response from support told me I needed 5 credits for brand voice.
Now thay was the last straw. Because i actually have 8 credits (you get given 10 when you join) BUT more importantly I also bought the pro plan and am using my own Open AI API key .... so ummm, no. I dont need your 5 credits.
Now support tells me the issue is that the brand voice feature doesn't come with my license. Ummm, no, actually Omg yes it does .... it comes with all 3 tiers as stated.
60 days later and noone seems able to figure out how to sync my activation code. And i have no confidence they ever will.
Hey buy on the bright side, as an apology for the hassle they gave me 50 free credits. That's 50 credits that i don't need and, even worse can't use. It still doesn't sync. Sigh
And how much time has olly saved me. None. In fact it owes me about 2 days. If anyone wants 50 credits let me know. However i may need to post or pigeon them to you.
goyashy
Nov 25, 2024Hey Jason,
Just read the review, we fully deserve it. Thank you for sharing feedback. The issue is that there's so much going on with so many users that it's sometimes hard to figure out what to prioritise, since we're bootstrapped we're always short of people. BUT that should never be the reason for your bad experience.
Please accept my sincere apologies no 50 credits will never compensate for...
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Verified purchaser
I don't get it
It's not really doing anything for me.
goyashy
Nov 25, 2024Hi there, I'm here to help always, please write to us on support@explainx.ai, if you already reached out, we probably solved your problem. Have a nice day!
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Verified purchaser
Oh wauwsi! This is going to be awesome!🧡
So, I just sent a request to the founder to ask for Danish as a language. But then I saw the function to use "use posts native language," and that solved it for me!
I just replied to 4 posts with ease, I had to adapt the comment, but hey - that's a given for me, when working with A.I. I represent myself online and have to be able to stand behind everything I say. And my customers have to feel my tone of voice 100% in what I do.
But the fact that I get an easy start and can write a comment in a heartbeat, adapt it in the next and move on, is an absolute game-changer.
I can't wat to explore it more 🩷🤓
goyashy
Oct 28, 2024Thank you so much! Always here for any questions.
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