Pietra Reviews

We are several weeks in since Pietra got our inventory and we have still not managed to get them to integrate themselves with our Shopify stores so they can fulfill orders. Not to mention that even before we shipped the inventory to them there were also delays with the approval process for shipping. They just don't hit their own turnaround times at all. I am highly skeptical of this company and would not recommend with this kind of performance. Their staff stopped responding to our emails over a week ago too. Thinking this will likely become a refund unless they turn it around in the remaining 1-2 weeks, but find that unlikely.

I have yet to use the tool fully, but I am very impressed by what I have seen. Pietra appears to be a well-funded product offering genuine solutions for e-commerce operations. Their features are robust and thoughtfully designed to help businesses streamline their processes.

I wish the team at Pietra great success! I urge other Sumolings to act quickly. This is a deal you don't want to miss. Seize the opportunity to simplify your e-commerce journey with Pietra!

This is funny because I knew about them before they landed on AppSumo so I emailed them if they ever thought about offering and LTD and a week later they published their deal on AppSumo. How funny. It's a great tool filled with a ton of features that make your work in e-commerce much easier. So I bought top-tier :)

I specifically wanted to give this a try in order to use their Print On Demand feature for my clothing line. I love the different product options that you can design and add to your collection but I would love to see more formal clothing options and not just streetwear/Activewear/Swimwear in the near future.

I also hope that at some point the Print On Demand portion can be integrated into Shopify because the Pietra storefront is very bare bones and you can't customize your site like you can on Shopify. There isn't even an option to change the URL and customize it currently. I would love the option to put my products into categories / sections and organize the main page better. I also hope that consumers will be able to have different payment options to choose from like PayPal, Afterpay and Klarna. Pay by 4 options are extremely popular currently and people love the option to pay their transactions off in multiple payments.

I did run into some issues trying to use certain features within my AppSumo plan as well. Even though I should have the capability to use all features due to the plan I purchased, I am not able to access them so I need to get that figured out. I had an introductory call with someone and I'm not sure if the lady I spoke to was having a bad day or what but the energy just wasn't there. It almost seemed like she was rushing me off the call and didn't really want to be assisting me at the moment.

Great resource overall, I will be on the lookout for any upcoming changes and hopefully Pietra can integrate some of this feedback in the near future!

I recently bought Pietra Tier 3, and I didn't really know what to expect. I am used to buying products in China using different types of agents to organise the delivery, and I thought I would see some similarities. Pietra offers a complete solution in terms of services, sourcing, storing, e-commerce website, and delivery.

I like the fact that I can now send my products to their warehouse and they organise the delivery for a small fee. I also like that I can send products from different suppliers and they pack it all together for a small fee. This means I can now sell to the USA.

Why is there a BUT?

1. Suppliers are mainly in China, and you can find the same on Alibaba and get the samples sent directly to your company and not the Pietra US warehouse. I would have loved to find an injection company where you can make tailor-made products other than T-shirts and jewellery.
2. The website builder is very poor, but I was happy to see a WooCommerce, Shopify, and Wix integration. This means you can create a customised store with WooCommerce.
3. There is no API or webhook to use or link services outside Pietra.
4. The pricing is very messy; you have to download different PDF files to know your final price. It would be so easy to integrate all options on a page so that if you input weight and dimensions, you know your delivery price, storing cost, handling cost, and so on. At the moment, it's like working in the 90s.
5. I would love to be able to sell on different US platforms like Amazon, eBay, and so on easily. At the moment, it's possible but not practical if you have a high volume of sales.
6. Pietra ships outside the US, but the delivery prices are high, making some of my products not competitive.

I had an onboarding Zoom call, and it was good. All my questions were answered. Will I use the platform? I still don't know because I have to set up a WooCommerce store first and send my products to their warehouse without knowing my exact retail price. I have to read all the documents and create a spreadsheet to know the costs.

I will keep my Tier 3 because Pietra can open a new market, but I wish it was easier to know all the costs and start selling everywhere in the US on many platforms.