Q: Hi team, I find it off-putting that no names are used, and it's 'admin' and signed off as 'team'.
You can add multiple people here. Common here to know the person / people behind a product.
Your website also has no terms and conditions.
Personally, I'm not a fan of SaaS businesses building their website in Wix (imo, with the tech background, they should have better options).
I'm posting this because I am deciding if I refund or not. The above are concerns for me personally. But worth putting it out there to see what your team / others think.
Thanks.
admin8146
May 15, 2024A: Hi Mike,
Thanks for sharing your concerns. The last thing we want to do is underserve anyone.
To answer your questions:
(1) we use “Team” because there’s usually two of us who answer questions here, in other forums, on our site, etc.. “Team” isn't meant for anything other than convenience and consistency. (FWIW, this is Kirk.)
(2) Our EULA is on the home page, or available via this direct link: https://www.powerpersonas.com/ula.
(3) Building our product on a customized wix site has been a great way for us to be able to test and iterate. Being able to integrate our core code with some of the wix off-the-shelf functionality (i.e. sign-ups, users, payments and individual site pages) has saved us considerable time. (Sure… it’s caused a few headaches, too, but it’s definitely been a net-positive.)
Does that all make sense?
As a startup, we hope you’ll stick with us. Hopefully because you like the product. But if not, we understand.
Either way, thanks for your time.
Best,
Team Power Personas
jmarketing17
Verified purchaser
I don't really care whose name is on the page and what platform it's built on so long as it works and provides value. The app is awesome, and a huge time-saver for those of us who actually create personas for a living.
Some people on appsumo seem to be here to tear products and entrepreneurs down. Others of us are here to find solutions that work. I'm part of the latter group!
Whatever brought you here, if you're checking this product out for persona creation, buy it. It's an amazing value, super-insightful, and easy.
Mike-Make_SaaS_BetterWell that's an odd thing to say for someone who's only bought this deal and joined AppSumo today. So I guess you are a member of their team or paid to say this. Not a good strategy here. Glad I refunded. Sumo-lings know betterr (real members know importance of due diligance on company, website, etc when buying lifetime deals)
nenright1999Verified purchaser
Sorry to any Sumo-lings who are here looking for Q&A and ran into this. I'm the customer success manager, Nick. If you have any questions or concerns about the product please post them here, or reach out through the contact form at the bottom of our homepage.
Best,
Team Power Personas