When I include the ‘Other’ option in the response choices, how do I add a space for the respondent to specify their answer (text)? "Other(s): Which one(s)?"
A: Hi! In the survey editor, both Single-Select and Multi-Select question types have an 'Add Others' CTA below the option text boxes. Clicking the CTA adds 'Others' as an option and enables a text field for respondents who select 'Others' in the survey.
A: Great question! Our AI survey creator generates up to 7 questions, but you can manually add more - up to 20 questions total - on both the free and paid plans. Let me know if you need any help!
I didn't find this option. I'd like to know if it's possible to create matrix-type questions, for example, a table where items to be evaluated are in the rows and the response options (e.g., from "not satisfied" to "very satisfied") are in the columns.
A: Thank you for bringing this up! We don't currently support matrix-style questions, but we plan to add them soon. They'll be available in our web and link surveys in February, with mobile support following shortly after.
It appears that the pricing for Tier 3 is way too high when you have capped the MTUs to 35,000. Any consideration for making this unlimited? Otherwise, will not work for my agency use cases and a total deal breaker :-(
Unlimited MTUs didn’t work financially for us in Tier 3 since we're already offering unlimited responses, surveys, seats, and lifetime access to all Pulse features. MTUs are the only way for us to cap costs; if MTUs were uncapped, we could face runaway server costs for lifetime.
That said, in terms of product features and quality, we've seen companies move to Blitzllama from...
A: Ecommerce companies are among our largest customer groups, ranging from marketplaces with over 10 million users to emerging D2C brands.
Pulse is particularly effective for gathering quick and accurate feedback by targeting the right users at the right moment - in both mobile and web apps.
Ecommerce businesses use Pulse to optimize conversion rates across critical product flows( such as...
Q: How to Add an “Other” Option with a Text Field
When I include the ‘Other’ option in the response choices, how do I add a space for the respondent to specify their answer (text)?
"Other(s): Which one(s)?"
Or
"Other: Please specify"
Rahul_Pulse
Jan 30, 2025A: Hi! In the survey editor, both Single-Select and Multi-Select question types have an 'Add Others' CTA below the option text boxes.
Clicking the CTA adds 'Others' as an option and enables a text field for respondents who select 'Others' in the survey.
Share Pulse
Q: Is there a limit to the number of questions in the questionnaire? In the tryal version, it's limited to 7.
How many questions can be included in one questionnaire?
Rahul_Pulse
Jan 30, 2025A: Great question! Our AI survey creator generates up to 7 questions, but you can manually add more - up to 20 questions total - on both the free and paid plans. Let me know if you need any help!
Share Pulse
Q: Inquiry About Matrix-Style Questions
I didn't find this option. I'd like to know if it's possible to create matrix-type questions, for example, a table where items to be evaluated are in the rows and the response options (e.g., from "not satisfied" to "very satisfied") are in the columns.
Rahul_Pulse
Jan 30, 2025A: Thank you for bringing this up! We don't currently support matrix-style questions, but we plan to add them soon. They'll be available in our web and link surveys in February, with mobile support following shortly after.
Share Pulse
Q: No Unlimited MTUS for Tier 3?
It appears that the pricing for Tier 3 is way too high when you have capped the MTUs to 35,000. Any consideration for making this unlimited? Otherwise, will not work for my agency use cases and a total deal breaker :-(
Rahul_Pulse
Jan 29, 2025A: Hi AppMeister!
Unlimited MTUs didn’t work financially for us in Tier 3 since we're already offering unlimited responses, surveys, seats, and lifetime access to all Pulse features. MTUs are the only way for us to cap costs; if MTUs were uncapped, we could face runaway server costs for lifetime.
That said, in terms of product features and quality, we've seen companies move to Blitzllama from...
Share Pulse
Q: I see it's made for SaaS mainly? Not suitable for ecomm?
I see it's made for SaaS mainly? Not suitable for ecomm?
Rahul_Pulse
Edited Jan 28, 2025A: Ecommerce companies are among our largest customer groups, ranging from marketplaces with over 10 million users to emerging D2C brands.
Pulse is particularly effective for gathering quick and accurate feedback by targeting the right users at the right moment - in both mobile and web apps.
Ecommerce businesses use Pulse to optimize conversion rates across critical product flows( such as...
Share Pulse