No Customer Support
I’ve been disappointed with the customer support experience so far. After reaching out multiple times with questions, I received no acknowledgment or response, despite my messages showing as “read.” The lack of communication and support makes it feel like customer inquiries aren’t a priority. I expected better responsiveness, especially after purchasing the app. If customer support is crucial to you, I’d recommend considering other options, as the current service here has not met my expectations.
Sagar_Ranklytics
Nov 12, 2024I apologize you had trouble connecting with our support. Our team has been on top of all support requests so I am a bit surprised you haven't received a response. I do know we have had some troubles with our Live chat software, and its possible your messages aren't coming through to the other side. Can I please request you to reach out to support@ranklytics.ai? We get back within 24 business hours.