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Hello, \u000a\u000ai have purchased the role.so on 16\u002DSept\u002D2024 and my team is trying to connect with yours. once they reschedule and then absolutely no response. We want to understand some configuration and integration details. \u000a\u000aWith this kind of post sale service, i dont think we can use or recommand this system to anyone. \u000a\u000aIs someone listening here?

Adrian_Role.so · Answer

Hi,\u000a\u000aI\u0027m sorry to hear that your queries haven\u0027t been resolved to your satisfaction.\u000a\u000aI am aiming to reply to every email in 24 hours or less, so this comes as a surprise to me, especially cause I\u0027m also monitoring any correspondence that might land in the spam folder.\u000a\u000aPlease feel free to email me on hello@role.so (please include you AppSumo username as well) and I will look into your enquiry.\u000a\u000aThanks,\u000aAdrian

solutions2 · Answer

Hello Adrian, there are multiple followups done by team. 24\u002DSept, 30\u002DSept, 01\u002DOct and last on 14\u002DOct. Not sure if i can share screenshot here. nevertheless, the person trying to reach out is Archie Bhatt. Request you to kindly respond.

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