Rush Roto Questions

Showing 1 - 19 of 19 questions

Q: I bought the deal, but apparently it is not that intuitive, and I don't see a manual anywhere

I think I'm missing some features, it would be good if there was one

pedroaranda.tbPLUSNov 12, 2024
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Q: The UX isn't great.

I really want to like this product. If I simply upload product images and choose a background, it works quite well, but it seems to still have many issues.

1) The UI has many bugs, and the interface is confusing in several areas. The UX isn't great either; many things require multiple clicks to select, or there are ineffective clicks.

2) The dashboard seems to have many materials, but they are not visible in the studio editor, including A.I. Props, backgrounds, etc. Even after I selected them to my cart, I cannot proceed to checkout.

TKESPLUSOct 22, 2024
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Founder Team
RushRotoChris

RushRotoChris

Oct 22, 2024

A: Thanks TKES for the feedback—I'm glad you're enjoying some aspects of the product, and I hear your concerns.

1. UI/UX: We're aware of some bugs and the need for streamlining. We're a small team working on making the interface more intuitive and fixing these issues.

2. Studio Editor: For AppSumo users, all items are currently unlocked, so there's no need to use the cart or checkout process....

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Q: Where should I go to check if my account has been changed to the AppSumo plan?

TKESPLUSOct 21, 2024
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Founder Team
RushRotoChris

RushRotoChris

Oct 21, 2024

A: Hi TKES,

To check if your account has been upgraded to the AppSumo plan, just head over to your account settings from the dashboard—you should see your current plan there. If it hasn’t updated, no worries! Just give us a shout, and we’ll get it sorted out for you!

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Q: what is basic ?

asaduzzamanazimOct 19, 2024
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Founder Team
RushRotoChris

RushRotoChris

Oct 19, 2024

A: Hi Asaduzzamanazim,

The "Basic" templates refer to all 51 templates currently available in the app. Over time, Tier 2 and Tier 3 users will get special access to some new templates as we continue to expand the platform.

Let me know if you have any other questions!

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Q: API

Looks like you are working on POD support which is what I want.
Will there be an API available to appsumo users?

JakeVanPLUSOct 18, 2024
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Founder Team
RushRotoChris

RushRotoChris

Oct 18, 2024

A: Hi JakeVan,

Yes, we’re working on POD mockup support! However, API access won’t be included in any of the current tiers we have offered. We’re still finalizing our API product, so stay tuned for more updates.

Let me know if you have any other questions!

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