SimpleBase

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Q: Is Simplebase still here?

I bought the offer and thought it was a return, since I saw many old reviews. But after needing support, sending a message here and being completely ignored, I believe Simplebase is no longer around.

Has anyone received any feedback?

117486808735723559144PLUSSep 13, 2024
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Posted: Sep 17, 2024

It's a red flag when a support service is no longer provider response to customers on their main website or here.

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Verified purchaser

Posted: Sep 20, 2024

100%!
Almost a week has gone by and I have yet to get a reply to my multiple requests for help. The shameful part is the they don't even have the decency to send an acknowledgement​ that says "we've received your submission and will get back to you in X time frame.

Thankfully, AppSumo has a pretty liberal return policy for Plus Members.

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Verified purchaser

Posted: Sep 20, 2024

I am partially satisfied, I have unanswered questions. But I have already marked on the calendar the deadline to return them if they disappear.

kranzkranzPLUS
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Verified purchaser

Posted: Sep 20, 2024

I encouraged AppSumo to reach out to SimpleBase as they were not being responsive to questions, so I'm sorry to see they have not bothered to engage with us further. Very disappointing as a purchaser who initially had plans to use their platform for a new website being planned.