The tool itself (for me) seems to work, though I haven’t tested it thoroughly.

I asked a simple question months ago, but my email bounced back (email address does not exist). After that, I reached out via chat and was told they were working on it. I also posted a comment here at AppSumo in the questions section, but received no response.

The worst thing that can happen when buying software is poor support. This isn’t just bad support, it’s non-existent.

I’m really disappointed that the refund window has passed…