Hello Lee,

Thank you for taking the time to share your experience with SmatLeads — we truly appreciate all feedback, as it helps us continue to improve the platform.

We’re sorry to hear that the results didn’t meet your expectations. We’d like to respectfully clarify a few points to ensure a fair understanding for others who may be reading this:

• Duplicate Data: Our system is designed to remove duplicate entries, especially in lead searches automatically. If you encountered any duplication, we’d be grateful to look into it and correct it — please feel free to reach out with details.

• Lead Quality: Google Business leads are primarily B2B, and we provide valuable business details such as name, phone number, website, category, and more. A greater percentage of the leads pulled up has email addresses.

• Bing Places Limitation: Yes, Bing Places data is currently U.S.-based, and we understand this may not have been immediately clear — we are working on adding support for other regions in the future.

• Sporadic Results: Results may vary depending on the filters applied or niche targeted, but we are continuously improving our scraping algorithms to deliver more accurate and relevant leads.

We’re truly sorry we didn’t meet your needs this time and completely understand your decision. If you’d like us to take a second look at your usage or help optimize your searches, we’d be happy to assist further before you finalize your refund request.

Thank you again for giving SmatLeads a try, and we wish you the very best in your lead generation journey. If you ever reconsider, our support team is always here to help.

Warm regards,

The SmatLeads Team