overall pretty good, needs some work
mostly it works great, and IT HAS SPELL CHECK no background colors for text and the servers/service seems to be unavailable more often than I would like. Also, I have not quite figured out how to get a response from the helpdesk, could just be me. I think they have a good product and good intentions, some growing pains. So 4 stars.
Emily-Snapied
May 9, 2024Dear Donwinchell,
Thank you for your review of Snapied. We appreciate your positive feedback and constructive suggestions. We want to assure you that we are committed to improving our platform.
We're glad to hear that Snapied has been working well for you, and we're especially pleased that you find our spell check feature useful. We're constantly working to make Snapied even better.
We apologize for any inconvenience caused by occasional server unavailability. We are actively addressing this issue to enhance the stability and reliability of our platform.
We're sorry to hear about your difficulty in getting a response from our helpdesk. We take this seriously and will investigate the matter to ensure better responsiveness in the future. If you have any specific concerns or questions, please reach out to us directly, and we'll be happy to assist you.
Thank you for your valuable feedback and for choosing Snapied. We appreciate your support, and we'll continue working hard to exceed your expectations.
Best regards,
Emily
CEO of Snapied