Q: We need an explanation as to why the service isn’t functioning.
I initially used your product right after purchasing it, but I haven’t used it since. Now, I have a new project that requires a SERP API, and I was even considering subscribing to your monthly plan if everything worked well. Unfortunately, the service isn’t working at all, which is why I haven’t moved forward.
We need an explanation as to why the service isn’t functioning. Please don’t just respond saying “Our service is currently running smoothly.”I’ve already seen that in your earlier reply, and I can confirm that it does not work on my end.
I am still waiting for an explanation from Appsumo. Ilona will never reply. I know this.
Q: API is not working
I bought SpaceSerp, but within a week the API is still not working for me. This is the first time on AppSumo that a purchased service doesn't work and support is silent. How did the AppSumo approve this service???
A: Hello! Our service is currently running smoothly. If you encounter any access issues, please don’t hesitate to reach out to our support team at support@spaceserp.com.
I don't have any credit for any comment of Ilona77921, he reply in every post that his service is working, but it is not. Hi guys, make complaint to appsumo, let us take this product listing down.
It's still not working, Ilona. I sent you a support message, and you replied. I shared all the screenshots, but I haven't received a reply for a week now. If the product is abandoned, let us be honest about it.
Hey Ilona, it seems like nothing is working and you do not respond to any email 3 months now. Could you take a quick minute to check out my video? It really shows that what I'm saying is legit and backs up my claims: https://share.zight.com/L1ulkJbm
Q: Ilona, could you please respond to two comments consecutively?
I'm not looking for a copy-paste reply; I would appreciate a genuine response instead.
Share SpaceSerp - Powerful SERP API
Q: I get null error Ilona to every request?!
https://share.zight.com/L1ulkJbm - Nothing works as you can see in the video. And why you do not respond to any email 3 months now?
Share SpaceSerp - Powerful SERP API
Q: We need an explanation as to why the service isn’t functioning.
I initially used your product right after purchasing it, but I haven’t used it since. Now, I have a new project that requires a SERP API, and I was even considering subscribing to your monthly plan if everything worked well. Unfortunately, the service isn’t working at all, which is why I haven’t moved forward.
We need an explanation as to why the service isn’t functioning. Please don’t just respond saying “Our service is currently running smoothly.”I’ve already seen that in your earlier reply, and I can confirm that it does not work on my end.
Share SpaceSerp - Powerful SERP API
That is true! How can they comfortably lie to us.
Verified purchaser
They lied and didn’t even respond that’s already a red flag for me. I’ve reported the listing as a scam. Let’s see how AppSumo handles it.
Verified purchaser
How did you report it as a scam? I have sent so many emails to Appsumo and Ilona but no luck. And unfortunately, nothing works
Verified purchaser
I am still waiting for an explanation from Appsumo. Ilona will never reply. I know this.
Q: API is not working
I bought SpaceSerp, but within a week the API is still not working for me. This is the first time on AppSumo that a purchased service doesn't work and support is silent. How did the AppSumo approve this service???
Share SpaceSerp - Powerful SERP API
Q: Api does not work
Api does not work
Ilona77921
Apr 8, 2025A: Hello!
Our service is currently running smoothly. If you encounter any access issues, please don’t hesitate to reach out to our support team at support@spaceserp.com.
Share SpaceSerp - Powerful SERP API
Verified purchaser
Same for me - the product seems to be broken for at least a few days now.
Verified purchaser
Hey Ilona, it’s not working let’s be real
Verified purchaser
I don't have any credit for any comment of Ilona77921, he reply in every post that his service is working, but it is not. Hi guys, make complaint to appsumo, let us take this product listing down.
Verified purchaser
Hey Mike, I already did that even dropped a comment on Reddit
It's still not working, Ilona. I sent you a support message, and you replied. I shared all the screenshots, but I haven't received a reply for a week now. If the product is abandoned, let us be honest about it.
Verified purchaser
Hey Ilona, it seems like nothing is working and you do not respond to any email 3 months now. Could you take a quick minute to check out my video? It really shows that what I'm saying is legit and backs up my claims: https://share.zight.com/L1ulkJbm