Ilona, could you please respond to two comments | SpaceSerp - Powerful SERP API | AppSumo

SpaceSerp - Powerful SERP API

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Q: Ilona, could you please respond to two comments consecutively?

I'm not looking for a copy-paste reply; I would appreciate a genuine response instead.

Sumoling123456PLUSApr 11, 2025

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https://share.zight.com/L1ulkJbm - Nothing works as you can see in the video. And why you do not respond to any email 3 months now?
I initially used your product right after purchasing it, but I haven’t used it since. Now, I have a new project that requires a SERP API, and I was even considering subscribing to your monthly plan if everything worked well. Unfortunately, the service isn’t working at all, which is why I haven’t moved forward. We need an explanation as to why the service isn’t functioning. Please don’t just respond saying “Our service is currently running smoothly.”I’ve already seen that in your earlier reply, and I can confirm that it does not work on my end.
I bought SpaceSerp, but within a week the API is still not working for me. This is the first time on AppSumo that a purchased service doesn't work and support is silent. How did the AppSumo approve this service???
Api does not work

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