Stackby - Plus Exclusive Questions

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Q: Support appears to be absolute bare bones.

Some are a week old and the replies are sporadic! ,

https://community.stackby.com/

I strongly believe that the tool is only as good as the support. I just tried talking to the chat box on your website, and the support is available in 6 hours. I've gone through your documentation with two questions, one with regards to repeatable order forms. Where you have one client, but they may order two products with the option of being able to add another product and another product etc And the other question was about customising the invoices But again, no documentation.

Seems to be really lacking in terms of community responses, chat availability, and documentation.

I am disappointed to see this because, the tool looks fantastic and exactly what I'm looking for, but I can just see myself banging my head against a brick wall when I get stuck.

PaulCheethamPLUSEdited Mar 9, 2025
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Q: Economic evaluation of the offer 9 codes.

Hi,
I am an Airtable customer, I am evaluating your offer to try to spend less.
How do you count automations, like Airtable or like N8N?
Example: if I have 5,000 customers, I send 4 emails per month, how many automations are there, 20,000 or 4?
From your price list it seems like Airtable.
Maybe your offer doesn't make sense, not even the one for the 9 Codes plan.
To have "only" 1,000 "real" automations you need 801+349+379=1,529 $, that's a lot of years of subscription to your same plan of 16 or 30 $ month-year or to Airtable, which has very high AI and automation features.
How much would it cost to buy automations separately and where is this option on your site?
1,529 $ is a lot of years of subscription.
Ok it's not for life.
Why would it be appropriate to accept your offer?
Thank you.

mancinelligfPLUSMar 8, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 8, 2025

A: Hi there,

Each automation run is counted as a one trigger-action completion. Each email sent will be 1 automation run.

For 9 codes plan, you are getting 10 'lifetime' users on the workspace. Each user on AT costs $24/user/month - $240/month*12 = $2880/year vs you're getting fully stacked Stackby for $1529 one-time. We have both AI and more automation actions being added as we speak....

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Q: About Plans & features

Can I connect to Make? How many updates can I make via API in Single and double ? how can I buy One-time-payment to enable Stackby Powerups and price ?

106721268984239366241PLUSMar 8, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 8, 2025

A: Yes, you can connect to Make.

5 API Requests per second is our rate limit.

Please reach out to us on support@stackby.com for Powerups and other add-ons.

Thanks,
Rachit

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Q: Additional Software Clarification Questions

Hello Support Team,

1.) Can your software send emails with attachments using automations?

2.) In your real estate template can I create an automated process for making offers by using the property data and formulas to determine my offer price to the owner?

3.) Do you have Deal-flow Management for real estate?

4.) Can the Deal-flow Management template be used for raising private lending funding?

5.) Which Tier(s) do we need to purchase to send out emails and text messages using your software? Is this feature done using API

6.)Can I use actions and triggers to automate tasks using API in all tiers?

7.) Can webhooks be used with your software? If not, when will this feature be available for use?

8.) Are actions and automations included in our Appsumo purchase? If so, are there any limitations on these features?

thomas.anthonyPLUSMar 8, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 8, 2025

A: Hello Thomas,

1. Yes, we can. Using the 'Send Email' action in Automations.

2. Yes, you can setup formulas like that.

3. We have a Real Estate CRM and Real Estate Transaction Tracker Template. All real estate templates are here: https://stackby.com/templates/category/real-estate/. But any template can be easily customized.

4. Yes, you can use the deal flow template that way as well. You...

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Q: Software Clarification Questions

Hello Support Team,

1.) Welcome back! Are there any new features since the last time you were on Appsumo?

2.) Does your software have the capacity to use formulas to create financial models like in excel? If so, please provide instructions or a training video link?

3.) Can I use a Zapier alternative to integrate other software with your software such as Albato, ActivePieces, ApiX-Drive and other similar softwares that have come to Appsumo?

4.) Does the option to have custom branding mean I can have my company brand / logo on the desktop and mobile app?

5.) We have the option to whitelabel?

6.) Can we create different workspace for each of our brands or departments within our brands?

thomas.anthonyPLUSMar 8, 2025
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Founder Team
Rachit_Stackby

Rachit_Stackby

Mar 8, 2025

A: Hi Thomas,

1. Yes, lot of new features: Timeline, List Views, Internal Automations (with different triggers and actions), Sync across databases & Multi-source sync, Airtable Importer, New Column Types, New Powerups and more.. Webhooks, AI fields - launching soon.

2. Our formulas are different than that of excel. Here's our formula guide:...

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