Stackby - Plus Exclusive

Product details

Q: Support appears to be absolute bare bones.

Some are a week old and the replies are sporadic! ,

https://community.stackby.com/

I strongly believe that the tool is only as good as the support. I just tried talking to the chat box on your website, and the support is available in 6 hours. I've gone through your documentation with two questions, one with regards to repeatable order forms. Where you have one client, but they may order two products with the option of being able to add another product and another product etc And the other question was about customising the invoices But again, no documentation.

Seems to be really lacking in terms of community responses, chat availability, and documentation.

I am disappointed to see this because, the tool looks fantastic and exactly what I'm looking for, but I can just see myself banging my head against a brick wall when I get stuck.

PaulCheethamPLUSEdited Mar 9, 2025
Share
Helpful?
Log in to join the conversation
Posted: Mar 9, 2025

Running a business means that every minute counts, and I don't want to be invested in a tool where the support is lacking. I really do want to give your software a try.

Related questions
View product details