I'd like to upgrade from Tier 6 to Tier 7. But when I upgraded from Tier 5 to 6 you erased all of my roll-over credits and the idea of losing the roll-over credits again in order to upgrade is just not sitting right.
Will you please rethink this very anti-customer policy of destroying existing roll-over credits if someone upgrades. Yes, Subscribr is a great value and a great piece of software. Yes, lifetime is a phenomenal deal. But you are offering roll-over, so it would be awesome if you actually honored that for people who bought in on day 1. (Lol and again on day 35.)
However, I strongly disagree with your categorization of an "anti-customer policy".
Your upgrade from Tier 5 to Tier 6 was prorated, so you didn't actually pay the full amount for tier 6 and then pay the full amount again for tier 6. You only paid the difference.
When you upgraded, you received the full number of credits for Tier 6. You don't...
A: Hey Ryan, nice to meet you. Subscribr is perfectly designed for faceless channels. There are built-in ideation features with Ideation Chat, and I will be announcing a major new feature called "Intel" soon which will make it 100x easier to ideate and begin scripting. I encourage you to give Subscribr a try, as I do think it could really help in your case!
A: Yes, that's correct. The tiers do correlate to how many channels you can manage at any one time. If you delete a channel you can add a different one in its place, but you will also lose any scripts and settings for the deleted channel.
A: The ideation plan gets you access to Ideation Chat, which is a custom chatbot with the ability to pull in data from YouTube itself. It's quite powerful.
While Subscribr has an index of data for many channels, and can pull up information about any channel you specifically request, it does not maintain a history of views over time. It will only show the total views for any specific channel or...
Q: Deleting credits on upgrade :(
I'd like to upgrade from Tier 6 to Tier 7. But when I upgraded from Tier 5 to 6 you erased all of my roll-over credits and the idea of losing the roll-over credits again in order to upgrade is just not sitting right.
Will you please rethink this very anti-customer policy of destroying existing roll-over credits if someone upgrades. Yes, Subscribr is a great value and a great piece of software. Yes, lifetime is a phenomenal deal. But you are offering roll-over, so it would be awesome if you actually honored that for people who bought in on day 1. (Lol and again on day 35.)
Thanks for considering it.
Gil_Subscribr
Apr 24, 2025A: Thank you so much for being a valued customer.
However, I strongly disagree with your categorization of an "anti-customer policy".
Your upgrade from Tier 5 to Tier 6 was prorated, so you didn't actually pay the full amount for tier 6 and then pay the full amount again for tier 6. You only paid the difference.
When you upgraded, you received the full number of credits for Tier 6. You don't...
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Q: Faceless channel?
I’ve been wanting to create a faceless YouTube channel for a while but obviously it’s a big task coming up with ideas and scripting for it.
Is this software something that can handle that? Idea generation for videos, then generate the scripts for it?
Or how would this work?
Thank you
Gil_Subscribr
Apr 24, 2025A: Hey Ryan, nice to meet you. Subscribr is perfectly designed for faceless channels. There are built-in ideation features with Ideation Chat, and I will be announcing a major new feature called "Intel" soon which will make it 100x easier to ideate and begin scripting. I encourage you to give Subscribr a try, as I do think it could really help in your case!
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Q: Can you also support Trandtional Chinese?
Gil_Subscribr
Apr 23, 2025A: Yes, traditional Chinese is supported. Details here: https://help.subscribr.ai/article/27-language-support
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Q: What is exactly a channel?
hey guys, not sure this is a valuable tool for me, but basically I would like to start growing a couple of YT channels for clients of mine.
Question is: is Subscribr limited to the no. of channels stated in the Tiers section? So Tier 2 is only for managing ONE SINGLE YT channel?!
So basically if you are an agency or start growing the no. of clients you manage YT channels for, you will need to keep increasing the Tiers?
Thanks, please let me know and I'll proceed!
Gil_Subscribr
Apr 23, 2025A: Yes, that's correct. The tiers do correlate to how many channels you can manage at any one time. If you delete a channel you can add a different one in its place, but you will also lose any scripts and settings for the deleted channel.
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Q: Ideation
Hi, could you tell me what you can do with ideation?
What youtube days can you retrieve and check?
Can it analyze channels and find out most viewed parts of videos,l such as what time in the video had the most retention?
Thanks
Gil_Subscribr
Apr 21, 2025A: The ideation plan gets you access to Ideation Chat, which is a custom chatbot with the ability to pull in data from YouTube itself. It's quite powerful.
While Subscribr has an index of data for many channels, and can pull up information about any channel you specifically request, it does not maintain a history of views over time. It will only show the total views for any specific channel or...
Share Subscribr