Absolutely the worst support you will ever expect from any app
I bought Tier 3. The moment I got this app, I realized
a) I could not access my portal.
b) I could not manage my team
c) THEY DON'T HAVE EMAIL AND THEY DON'T RESPOND TO CHATS.
When I got a response, the excuse was that it was midnight so they can't help.
If you're in the US and want to use this for business, save your money - or buy something else. This is terrible if it breaks. The company doesn't care.
Maria_SuperOkay
Jan 29, 2025Hi Peter, we have near 24h support but the technical team is only available late nights for emergencies. We had already reviewed your case and you had a reply from us at 10pm. What seems to have happened there is that you logged into the wrong account. Sorry for this inconvenience.