SurFast Video Downloader Questions

Showing 1 - 20 of 51 questions

Q: Remote Storage

Hi!

Any plans to add remote storage to GDrive or pCloud directly?

Thanks.

Sumoling-brandzPLUSDec 19, 2024
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Dec 20, 2024

A: Hello Sumoling-brandz,

Thank you for your suggestion! We’re planning a major update next year that will include valuable new features, and we’ll definitely consider your idea, as we’ve seen similar tools incorporating it.

If you have more ideas to share, feel free to reach out to us at support@nablamind.com.

Thanks again!

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Q: Private video download

I used the private browser, logged into the course I was wanting to download a video from. The yellow download button appeared, and when I tried to download it, it failed. The video is from vimeo player. Any suggestions?

livingoneasystPLUSDec 16, 2024
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Dec 17, 2024

A: Hello livingoneasyst, thanks for the feedback. Can you get the video URL directly after signing in to the course website? If so, please add the direct video URL for downloading. We’d also appreciate it if you could share the course site with us at support@nablamind.com. Currently, most course websites are not supported as they protect their video content. Thanks for your understanding.

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Q: m3u8 format?

Does this support m3u8 format for video files broken to pieces?

tim012Dec 12, 2024
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Dec 13, 2024

A: Yes, you can use SurFast Video Downloader to clip videos in the format of m3u8. Let me know if you have further questions and I am happy to answer them! Thanks.

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Q: Consideration

Hi - have you considered a UI where we enter a keyword and you list different video from a given platform. Then we can select the ones we want from the list. And finally we click download. This would allow us to select a channel (for example), then download only the videos we are interested in. This would save time instead of copy pasting a URL one by one;

SuperAdminPLUSDec 12, 2024
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Edited Dec 13, 2024

A: Hello SuperAdmin,

Thanks for your suggestion. Actually we already have the feature you want. Please try the Private feature, where there is an in-app bbrowser. You can browse on video or audio platforms, open the video or audio you want to download, then there will be download button at the bottom of the page. Explore it and let me know if this meets your need. Thanks and I am waiting for your...

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Q: CLI/local API

Hey,
Can I download videos using a CLI or a local REST API?

ilan22PLUSDec 11, 2024
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Founder Team
Support_SurFastVideoDownloader

Support_SurFastVideoDownloader

Dec 12, 2024

A: Hello ilan 22, with SurFast Video Downloader, you don't need to use a CLI or a local REST API to download videos. Directly run the software and paste your video links (one or multiple links) to download videos fast. Thanks!

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