SurFast Video Downloader

Product details

Q: Logout

How do I logout? Can't find it. If it's not there, hope there's a fix to be implemented really soon. No app should make the logout into an impossibility for a user.

ExpertEnoughPLUSNov 4, 2024
Founder Team
Charlene_SuperLogo

Charlene_SuperLogo

Nov 5, 2024

A: Hello,

SurFast Video Downloader does not have an account system and doesn't require a login. Which account would you like to log out from? For technical inquiries, please contact support@nablamind.com with additional details and screenshots if possible.

Thank you!

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Edited: Nov 5, 2024

If I'm purchasing multiple licenses, I should be able to logout and login between them, no? If it's not a login system, that's ok, but should be able to remove a license and setup another.

Founder
Posted: Nov 5, 2024

Hello! Each code you purchase from AppSumo allows you to unlock the Pro version of the software on two computers. No account setup is required for this process.

If a code is used on two PCs, you can't use it on the third PC without resetting. In this case, you need to contact us to reset it.

If you buy two codes, you can use the tool on four computers.

Let me know if this is clear.

Founder
Posted: Nov 5, 2024

Also, there is way to turn the Pro version to Free to use another license code, but this is meaningless. You can turn the software to Free by deleting the vd.db file, which will erase the download records, not the file, in the Finished tab. If you need, I can share the path.