SurveyNoodle Reviews

I purchased this software less than 24 hours ago and got the life-time deal. I've been conducting surveys for more than 30 years and have used SurveyMonkey, Qualtrics as well as others. SurveyMonkey has the features that I need and it is affordable. But it does come with a monthly fee, and I thought I'd try out this new AI-infused product. I bought Tier 3 to be able to used the advanced features. Creating surveys is really easy to do with the AI tool, but you can also create them manually as well. I asked SurveyNoodle to develop a quality of life survey, prompted it with the areas I wanted it to cover and, since it was a test survey, limited the questions to 10. After it was completed, I had to do a little bit of figuring out in terms of collecting results. That could be a bit more intuitive. Having received about 50 responses to my survey, I was ready to analyze it. Apart from results on the screen, you can download a CSV file. I would have liked graphics that I'm used to like in the other softwares, but they're acceptable. You can ask the bot to create ppt files but I didn't try that. I did use the image generator, and some respondents found the images to be cool. I would have liked to have been able to download an SPSS file but I can do a work-around with the CSV file. And I also would have liked to upload CSV files but that option is not available (as yet?). Overall, it's quick to launch surveys, and the AI feature can improve question creation as well as summarising results. While SurveyNoodle has potential, it needs to continue to make upgrades. I'll hold on to my current product for now, but I'm confident that SurveyNoodle will make the improvements to be more competitve featurewise.

Unfortunately, you can't add a header graphic.

which would also be good, the individual url from tier 1 or 2.

SurveyNoodle rocks! Seriously, if you're looking for a survey tool that's not just easy but also comes with top-notch support, this is it. Mike and the team over at SurveyNoodle are absolute legends. Whenever I've needed something tweaked or a new feature added, they've been on it like lightning.

Creating surveys is a breeze. Their AI thingy (I swear, it's like magic) whips up questions faster than I can make a coffee. I no longer have to stare at my screen, trying to to decide how I need to structure my survey questions, I can have a set of questions written for me in less than a minute and then just do some tweaking if needed..

I really love the custom endings that I can use as a way to nudge visitors towards my CTA and the ability to use AI to generate a unique custom response to the visitor based on their survey answers.

And once the feedback starts rolling in, their analytics make sense of it all in a way that even I can understand. I can even interrogate the data via the chat module to make sense of data trends.

My only want is being able to trigger a survey when the user signals exit intent and, while this can be tricky, Mike has promised to work with the team to see if this can be implemented. Imagine being able to poll all e-commerce visitors who haven't made a purchase on your online store for the reasons they left without buying!

If you have a use case for surveys in your business (and honestly, who doesn't?), I highly recommend that you jump on this. 5 Tacos for sure.

Survey Noodle has completely changed the way I handle surveys for my business. After trying everything from Tally to Typeform and a few other tools that never quite hit the mark, SurveyNoodle instantly became my favorite. It’s hands-down the easiest platform I’ve used—seriously, it makes the whole process a breeze. No more getting lost in endless menus or spending hours tweaking questions. You just describe what you want, and the AI takes it from there, coming up with questions that actually make sense.

One of the best things? Sharing the surveys couldn’t be simpler. Whether I want to drop a link, post a QR code, or embed it on my site, SurveyNoodle gives me all the options without the hassle. It’s like they read my mind! Plus, the customization is solid. If you want to change up a question, no problem—the AI even helps you suggest answers for multiple-choice questions.

And can we talk about their customer service? I had a small issue and decided to reach out. Mike, the founder himself, got back to me and made sure everything was running smoothly. How often does that happen? It’s not just that they fix issues—they genuinely listen to what their users need. I even made a suggestion, and within days they were already working on adding the feature.

Now, I will admit, they do have a cap on the number of responses you can get each month. But honestly? With how much time I’m saving using SurveyNoodle, it’s a small price to pay. And with how quickly they roll out new features, I’m confident it’ll only keep getting better.

I can't tell you how much I love this SaaS because of how it really surprises me with its amazing Ai qualities even right out of the box. You gotta try it!

Note for this revised rating: Survey Noodle keeps its promises: navigation elements (except for 'other' in the Allow Custom Responses, but I'm confident this will be resolved soon) can be translated now. Favicon is available. Other glitches have been solved … Therefore, I raised my rating from 3 to 5 tacos.

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Survey Noodle has potential, but I lack some important elements.

As an agency I setup campaigns in multiple languages for my SME-clients. I lack the ability to translate 'multiple selections allowed', 'other', 'next', 'previous', 'of', … It would be nice to be able to set this per survey (for extra languages, I'd make a new survey in the other language).

AI is nice, but I see it's main value in evaluating results. Adding (a tsunami of) questions/answers/imagery is something I prefer not to implement via AI. This will not help keeping surveys simple and user-friendlly.

White label via CNAME is okay (nice implementation!). But I cannot set a favicon (thus a SurveyNoodle favicon is displayed) and in the meta-title 'SurveyNoodle' is still mentioned. Vanity URL's: this is a nice feature, btw.

Next to the 'select all answers' that apply, it might be interesting to set a 'select xxx answers that are most important to you' (xxx is a required value), interesting to discover clusters.

The help section needs some more attention. Still no idea what the slider private/public is about … (sent a ticket some days ago). And as privacy is an important principle for my agency (also in my country), I'd really like to know what it is about.

Some hick ups now and then (e.g. questions are replicated without request, eg. when setting a range in a Range question / theme colours/fonts are displayed differently than set). Some extra layout features might be nice, too (e.g. setting font sizes bigger, adding the logo of a client, etc.) And the QR-code: preferably without branding.

As for the phone numbers: this lacks a lot of countries. That question type (contact) is useless (also the English labels cannot be translated) for people living in the missing countries.

Plus: please note the dynamic content (AI generated) at the ending is not okay. I've tried a suvery with negative answers. The suggested Google Review was completely out of line … (the idea is nice though, but should consider the sentiment of the respondent).

For the moment, I cannot use SurveyNoodle for client projects. But I'll be patient, as I see some potential in the way the app is built. Also, I appreciate the enthusiasm of its founder and the plans displayed in the roadmap.