Q: Problems with the Codes?They fixed very fast the problem!
Help! I recently created a very important QR code that no longer works today. We printed out the QR code and put it up in all the rooms of my client's accommodation so that they lead to the booking page. Now the guests can't get to the booking page...
The statistics also show no actions. I hope it will be a good experience...
Currently, all the codes I have created and provided to customers are malfunctioning and not redirecting to the correct page that I have set up in the system. Please check and resolve this issue immediately.
Customers are reporting issues with their QR Codes opening Tagdeo Homepage Not only this violates confidentiality by revealing our supplier but also affects the credibility we've worked so hard to build and maintain.
Since 'all started with all these new fancy updates the platform's main objective has started malfunctionning.
What happened to the URLs the platform used to create?
Thanks for the quick troubleshooting. That same evening, the managing director called me personally and promised me quick help. This morning, I received an email from support - the bug had been fixed. The QR code is working fine. They had installed an update yesterday that had caused this error. They want to test better in future before they go live with an update... This tool is worth it 👍
A: Thank you for reaching out! To assist you promptly, we kindly request the following details: 1. The email address associated with your account. 2. The redeem code from AppSumo. Please contact us at info@tagdeo.com to provide this information.
When I scan the QR code, it just puts the target into google, not the URL bar. I can copy it from the google bar and put it into the URL bar and it works... what's going on?
Hi - I purchased the deal, and then added custom domain. However instead of redirecting to my intended link, it goes to https://mydomain.com/asf83 (cloudlink). So it is always a broken domain?
Is this because it takes time to process the upgrade or am I doing something wrong please?
A: Thank you for reaching out! Can you please contact us at info@tagdeo.com with the exact details about your custom domain configuration? Include information about the domain you added and the intended link behavior. We'll investigate this issue further to ensure everything is set up correctly for you.
Sometimes, DNS changes can take time to propagate, but we’ll verify if there’s anything else...
While we don't offer full white labeling, we do provide a custom domain add-on (0,99 € / monthly), which allows you to brand your QR codes with your own domain. Additionally, with lifetime access, there are no limits on the number of QR codes you can create or the number of scans.
Q: Problems with the Codes?They fixed very fast the problem!
Help!
I recently created a very important QR code that no longer works today.
We printed out the QR code and put it up in all the rooms of my client's accommodation so that they lead to the booking page. Now the guests can't get to the booking page...
The statistics also show no actions.
I hope it will be a good experience...
Please fix my problem!
Greetings from Germany
Arwed
tagdeo
Feb 27, 2025A: Unfortunately, we are experiencing issues with QR codes. Our team is aware of the problem and is working towards a quick resolution.
Thank you for your understanding.
Share tagdeo
The same thing is happening with the QR codes that I have created, none of them are working. We need a solution!!
Unfortunately, we are experiencing issues with QR codes. Our team is aware of the problem and is working towards a quick resolution.
Thank you for your understanding.
Verified purchaser
What is happening? The QR codes are not working. I need urgent help!!
Unfortunately, we are experiencing issues with QR codes. Our team is aware of the problem and is working towards a quick resolution.
Thank you for your understanding.
Verified purchaser
Currently, all the codes I have created and provided to customers are malfunctioning and not redirecting to the correct page that I have set up in the system. Please check and resolve this issue immediately.
Customers are reporting issues with their QR Codes opening Tagdeo Homepage
Not only this violates confidentiality by revealing our supplier but also affects the credibility we've worked so hard to build and maintain.
Since 'all started with all these new fancy updates the platform's main objective has started malfunctionning.
What happened to the URLs the platform used to create?
Hello,
Scaning and the target URL should be working again. We’re really sorry for the trouble and appreciate your understanding!
Verified purchaser
Thanks for the quick troubleshooting. That same evening, the managing director called me personally and promised me quick help. This morning, I received an email from support - the bug had been fixed. The QR code is working fine. They had installed an update yesterday that had caused this error. They want to test better in future before they go live with an update... This tool is worth it 👍
Verified purchaser
Thank you Team.
Q: Not sure, that I've completed the registration.
I submitted the AppSumo code, but when I go Dashboard, I see nothing but an empty screen:
I can't enter any login information.
And it is not at all obvious if I have redeemed the code, or what subscription I have.
What do I need to do.
Ordner number: f9f7ce2e-2b84-4f7d-bfc8-d6b2b091c969
tagdeo
Jan 16, 2025A: Thank you for reaching out!
To assist you promptly, we kindly request the following details:
1. The email address associated with your account.
2. The redeem code from AppSumo.
Please contact us at info@tagdeo.com to provide this information.
Share tagdeo
Q: Custom Domains not working
When I scan the QR code, it just puts the target into google, not the URL bar. I can copy it from the google bar and put it into the URL bar and it works... what's going on?
tagdeo
Dec 20, 2024A: Thank you for reaching out!
We have resolved your issue by adding a valid SSL certificate, so this problem should no longer occur.
Share tagdeo
Q: Custom domain not working as expected?
Hi - I purchased the deal, and then added custom domain. However instead of redirecting to my intended link, it goes to https://mydomain.com/asf83 (cloudlink). So it is always a broken domain?
Is this because it takes time to process the upgrade or am I doing something wrong please?
tagdeo
Dec 3, 2024A: Thank you for reaching out! Can you please contact us at info@tagdeo.com with the exact details about your custom domain configuration? Include information about the domain you added and the intended link behavior. We'll investigate this issue further to ensure everything is set up correctly for you.
Sometimes, DNS changes can take time to propagate, but we’ll verify if there’s anything else...
Share tagdeo
Q: White label
Is there a white label option?
And is there a limit of how many qr scans occur per a given time (any limitations)?
tagdeo
Nov 13, 2024A: Hello,
While we don't offer full white labeling, we do provide a custom domain add-on (0,99 € / monthly), which allows you to brand your QR codes with your own domain. Additionally, with lifetime access, there are no limits on the number of QR codes you can create or the number of scans.
Share tagdeo