Thoughtly has a lot of potential with its intuitive workflow, easy configuration, and easy to set up simple knowledge base. The platform seems well-designed for streamlining operations.

However, I encountered an issue when trying to purchase a local number for making and receiving calls. The system requires business verification, but despite multiple attempts, my verification was not approved. I also reached out to support but have yet to receive a response.

I’d love to see this issue addressed, as I believe Thoughtly could be a great tool. If the team is able to help resolve this, I’d be happy to update my review accordingly.