A: Hello ! The "Multiple Profiles" has just been released. You can add chat widgets (called "profiles") to several websites, but all chats will be redirected to one slack workspace.

Even if you have multiple profiles it only counts as one integration out of the 10 integrations included in Slack free plan.

You can redirect messages to different Slack channels on your workspace using our javascript API.

Here is the release message of the feature which we sent to our customers :

We’re thrilled to announce the release of the `Multiple Profiles` feature! You can now create different profiles for your Tiny Chat widget and *add it to multiple websites*. Best of all, this feature is *included in your current plan!*
Here’s how it works:

- Head over to the "Profiles" page in your Tiny Chat dashboard.
- Create a new profile to customize your widget.
- Adjust profile settings, including appearance and custom messages.
- Copy and paste the profile’s script tag into your website’s header.
- Messages will still go to your `#tiny-chat` Slack channel (for now), but we’ve added a small note to indicate which website and profile the message is coming from.

*Bonus Tip:*

You can even use multiple profiles on the same website! For example:

- Use one profile for your landing page (focused on *sales*).
- Use another for your product page (dedicated to *customer success*).

If you’re happy with your current setup, no worries—this feature is *entirely optional* and won’t affect your existing widget.

_As always, we’re working on making Tiny Chat even better. Stay tuned for future updates, including improvements to how messages are routed in Slack._