Q: whatsapp QR

1. Can tiny talk be connected to WhatsApp via QR or is the API necessarily needed?

2. Can I integrate tiny talk into my CRM called kommo to help with WhatsApp responses?

erwin306Nov 8, 2024
Founder Team
tinytalk

tinytalk

Nov 12, 2024

A: Hello Erwin 👋

Thank you for reaching out!

Very soon we're introducing WhatsApp Embedded Signup flow, this makes your onboarding fairly easy, abstracts away most of the intrigue details and sets up all the relevant API work automatically. Here is a video walkthrough from Meta to understand how it works;
https://developers.facebook.com/docs/whatsapp/embedded-signup/

WhatsApp also offers a QR code API that we are utilizing to generate QR codes to being a conversation.

Regarding Kommo, we don't have a direct integration, but we offer webhooks can you can listen into some of the events happening with your Tiny Talk chatbot. For instance every time the lead generation form is submitted, you could receive a webhook to an endpoint you provide and retrieve the full contact information in detail.
Another option could be to utilize automation tools like Zapier and Pabbly to hook Tiny Talk with other applications.

As we have rolled out the webhooks feature recently, we're looking for feedback and ideas to introduce new events. At the moment there is only 1 event and second is on the way.

Let us know if we can clarify anything further.

All the best,
Tiny Talk Team

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