A: If you only bought 30 users yes. You'd need to upgrade your deal or pay for additional users monthly. However if you fire some then rehire that that would stay under your limit. Deactivated users don't count against your use.
Can you email me? austin@trainwel.com this isn't exactly how it's set up now but I'm very interested in working with your industry so I'd like to hear your needs in this area
Q: Clarification on 'users'
I'm still curious if users are for people buulding the courses or for people accessing the courses, so:
Given the scenario below, how many users will I need?
1) I have 3 content managers to curate and build the courses and KBs. Then I have cohorts of new hires/learners who will need to access courses and get certificates. Let's say I have 20 new hires/learners in March, 25 in June and 15 in August and I give them access to the platform for 3 months after their start date. Do I need licensing for 3 users or for 63 users?
Q: Does Trainwell supports coding assignments for more programming oriented courses/articles?
Also does code styling supported?
AustinKerr_Trainwel
Apr 16, 2025A: Not yet, but this is a great idea of simple to add
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Q: Are you still there? It's been a while...
Just bought the tool. Really impressed and excited. Looks great.
But you haven't answer a question in over a month. Are you all still working on this tool? Will it continue to be developed and improved?
AustinKerr_Trainwel
Apr 3, 2025A: Hello, so sorry yes tool is active and being improved. check out this new feature for ai quiz and drill generation.
https://www.youtube.com/watch?v=OgSXJd5UjAg
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Verified purchaser
Terrific! I'm really liking the tool. Very impressive. The AI quiz generator is definately one of the key features.
No custom domain? Is there any way to get a custom domain for the setup? Am I missing that option?
Verified purchaser
We're actively working on it. there's a limitation with Heroku where our servers are currently so we're exploring other options
Q: If I hire 30 employees in 2 months, will my lifetime deal be useless?
AustinKerr_Trainwel
Apr 16, 2025A: If you only bought 30 users yes. You'd need to upgrade your deal or pay for additional users monthly. However if you fire some then rehire that that would stay under your limit. Deactivated users don't count against your use.
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Q: Sub accounts?
I create SOPs and knowledgebases for multiple small businesses small teams (internal docs). Would I be able to use this for my clients?
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Verified purchaser
Can you email me? austin@trainwel.com this isn't exactly how it's set up now but I'm very interested in working with your industry so I'd like to hear your needs in this area
Q: Clarification on 'users'
I'm still curious if users are for people buulding the courses or for people accessing the courses, so:
Given the scenario below, how many users will I need?
1) I have 3 content managers to curate and build the courses and KBs. Then I have cohorts of new hires/learners who will need to access courses and get certificates. Let's say I have 20 new hires/learners in March, 25 in June and 15 in August and I give them access to the platform for 3 months after their start date.
Do I need licensing for 3 users or for 63 users?
Thanks in advance.
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