A: Yes transcript is visible in the form us subtitles on audio and video. And yes searchable.

We actually didn't do ocr yet, another user mentioned that this weekend. We have it added now just running tests so should be love by tonight, tomorrow latest. Currently it just extracts text from pdfs with it embedded.

The software is designed around a internal knowledgebase and internal courses. So it's the main use case and included at all tiers.

Our public knowledge base feature is newer and still being further enriched. As a private knowledge base/lms we are top of the line