Q: Armel I was testing your product and noticed it does not allow over 90 minute videos.
If I bought 10 codes for example would I be able to process 120 or 150 min long videos? One of my weekly shows is 2 hours long but sometimes runs over if I am answering questions still. Thank you.
armel_beaudry
Aug 16, 2024A: Hi Timothy,
Thank you for reaching out. Currently, our platform has a time limitation of 90 minutes for videos. While we can extend your limit to 2 hours as an exclusive accommodation, please note that we cannot guarantee the reliability of processing longer videos at this time. Addressing this limitation is on our roadmap, but it's a complex issue that will take some time to fully resolve.
We appreciate your understanding and are here to support you in any way we can.
Best regards,
Armel