Tym Questions

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Q: Multi variable ranked analysis

I have about two strategies available for user to review and select. I would load each with a description and I want the chat to respond with 1 or 3 or 5 strategies to select from based upon their input, whether via inquiry or by user selected from a check box list. The results would be ranked by the best, most viable strategy first.

For example, they would say, or use a checklist, would ask the client questions, then present a list of mental models for evaluation - directly tailored to their need.

Can you do this?

ThoughtImprovementPLUSJan 29, 2025
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Founder Team
TYM_team

TYM_team

Jan 29, 2025

A: Hello,
Thank you for the question. With Tym you can give each chatbot specific instructions after created. Once you create a chatbot go to the settings and give it whatever custom instructions you want it to follow.
I would suggest signing up for a free account and testing it to see if it will work out for your needs before purchasing. If you have any other feedback feel free to respond here or...

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Q: Are the query limits based on each time a user engages the chatbot, OR, each time the user types in a question.

Are the query limits based on each time a user engages the chatbot, OR, each time the user types in a question. My use case involves three or four "back and forth" interactions with the user to help them narrow down the appropriate response.

darrylmPLUSJan 23, 2025
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Founder Team
TYM_team

TYM_team

Jan 23, 2025

A: Each time the chatbot responds counts as a query. So if the user goes back and forth 10 times then that would be 10 queries.

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Q: Does this work with wordpress?

Does this work with wordpress?

darrylmPLUSJan 23, 2025
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Founder Team
TYM_team

TYM_team

Jan 23, 2025

A: Yes, we recommend using the Simple Custom CSS and JS plugin for wordpress to integrate Tym. You can find more instructions on implementation here: https://apnatomy.atlassian.net/wiki/external/MmM1MzNhZGJhYTQ4NDAwNmI0NTFlZWM4YmYwNTkyMmM

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Q: Is it also for E-Commerce?

Hi there,
can I use the chatbot for WooCommerce as E-Commerce Support Assistent?

Best regards

purevelvetdesignPLUSJan 13, 2025
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Founder Team
TYM_team

TYM_team

Jan 23, 2025

A: You can use it on any website and add your products to the knowledgebase. There is not a specific WooCommerce integration though.

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Q: Really interested in TYM but I have several questions

What AI models or models do you use?
Will BYOK be available and on your roadmap?

I find that I prefer certain models depending on the kind of chatbot I am engineering.

On Tier 3 does each chatbot get 10,000 queries?
Or are all 5 chatbots sharing query requests?

...If so is there a way to assign the number of queries each chatbot is allowed?

Is there a way to slow down how quickly users (in a Discord for example) can ask the chatbot questions?

Thanks

dg_digiPLUSJan 8, 2025
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Founder Team
TYM_team

TYM_team

Jan 8, 2025

A: hello, thank you for the questions!

What AI models or models do you use?
Right now we use GPT 4o, as more models are becoming available all the time we will review this and update or offer additional models.

Will BYOK be available and on your roadmap?
BYOK is on our roadmap, but our more long term one. We will likely bundle this with an option to buy TYM and whitelabel/run in your own...

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