I wanted to test VanChat's ability to interpret specific prompts on your Shopify demo store, which has both men's & women's clothing in casual and semi-formal styles. I asked: "Hi, I'm going out to a semi-formal work party and need some help with an outfit. I'm a slim male. Can you recommend an outfit based on products from your store?"

It replied with both men's and women's clothing in the results, completely missing my point about being a 'male'. It also provided a whole lot of 'pant' options so didn't really interpret the idea of wanting an 'outfit'. To test its general conversation flow I replied with "Why did you give examples of women's clothing when I said I'm a male?" It just unprofessionally repeated its first text answer with no apology or 'flow'.

Is this poor configuration to blame? Or is it just not up to my expectations?