5 Tacos Great Tool- 5 Tacos- Great Alternative to Loom- 0 Tacos Support isnt so great
I would give this 4.5 tacos. 🌮 (no quac or lettuce) ;)
I was looking for a Loom alternative and found it. It works great!!! I actually see this tool giving Loom a run for its money!!!
The learning curve is ok if you are a DIY-er to figure it out. (It isnt hard--just play around but there really are no instructions that I found in regard to what I was looking for. Figured it out myself. )
I reached out to support multiple times via the chat button on the page and one time via email to ask questions. While waiting for a reply I figured out the questions myself but one question still remains that I cant figure out myself yet nor have I found the answer on the FAQs. (note, the "faqs" are on the landing page in general). There are not any suitable tutorials or sections for tutorials--at least none that I was able to find. 👿
This is an AWESOME tool otherwise.
My suggestions would be to create a better navigation for the user of the tool, get support up and running, (maybe even add a place for paying members to gather to support each other that are having the same questions) , and a tutorials/KDB section.
As of this review, I have had no response 😢to my Chat and email for support since purchase.
chris4947
Feb 24, 2025Hey There! Sorry about the support issue. We've had support challenges as we've had tool issues and the last couple of weeks we've had extended vacations for some of our teammates. We'll get the support issue cleaned up in the future.