I haven't needed to contact support, which reinforces how easy the product is to use. I appreciate that I can utilize this Loom-like tool without monthly fees, thanks to its great lifetime deal price.

If there's one area for improvement, it would be the ability to not only see the number of views but also the email addresses of those who have viewed the video.

Overall, my experience has been excellent, and I hope the developers continue to innovate and enhance this tool.